Overview:
CHI Health Lakeside is West Omahas only full-service hospital. We believe that patient-focused care heals the body mind and spirit of every person. Our campus is designed for patients and sets the tone for a comfortable less stressful hospital stay. As one of the most technologically advanced hospitals in the world we provide a full range of services including: maternity cancer and surgery care as well as diagnostics and emergency services.
Responsibilities:
* Visits patients to confirm daily menu selection, all patient food and diet related needs. Communicates diet-related needs to clinical team members.
* Accurately completes patient tray process: menu selections, tray assembly, tray delivery to patients and pickup as assigned, special request and off-time meal deliveries.
* Transports ReTherm cart (and/or room service transport cart) to and from the Food and Nutrition department, patient rooms and various hospital locations.
* Works cooperatively with team members, patients, and patient unit staff; coordinating customer services.
* Ensures Patient Satisfaction score for the department is met.
* Ensures accurate and timely processing of patient information from written and verbal communication. Communicates appropriately to the diet office staff.
* Promotes customer satisfaction by courteous, confidential service. Resolves all customer requests in a timely manner. Conducts Hospitality Rounds following each meal. Provides caring and responsive service to patients on a daily basis.
* Inventories, gathers, and delivers floor stock to units as designed by each facility.
Qualifications:
Preferred:
-Minimum of 1 year of direct patient care in a hospital setting and/or 1
year minimum in food service.
-Knowledge equivalent to a high school education.
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