Overview:
The role of a Cash Collection Specialist is to manage the AR and optimize the collection, with the support of Finance and Account
Managers when necessary.
Key Responsibilities and activities
Super User of Leanpay the cash collection tool (maintenance, onboarding, accuracy)
EMEA referent and back up to other cash collection specialist in EMEA
Monthly Review with the Controllers
Doubtful Accounts reporting to Controller with all actions implemented
Annual justification of Doubtful Account for the Financial Statements (Summary table, Amounts, Actions)
Specific attention to new customers, credit analysis
Follow up of dispute
Continuous improvement of process
Key Success Indicators
DSO
Level of Doubtful Accounts over 90 days
Responsibilities:
Cash collection previous experience
AR/AP experience, accounting is a plus
Qualifications:
Another language on top of Spanish and English is a plus (Portuguese or Czech)
Strong organisational and multitasking abilities Excellent written and verbal communication skills
Familiarity with CRM software (e.g., Salesforce, Dynamics) and ERP systems is a plus
Ability to work independently and as part of a team
Detail-oriented with a problem-solving mindset
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