Cash Application Representative
US-PA-Camp Hill
CCC
Req #: 302080
Type: Full Time
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Overview: Cash Application Representative (CAR) Starting at $15/hr Why work for Select? We are committed to your growth and success! -Career Advancement opportunities -Competitive pay, benefits and PTO -Eligible for referral bonuses -Thorough orientation program -Team oriented environment Professionally and courteously provide a variety of patient and insurance services through mail, telephone, e-mail and personal contact in response to patient account inquiries. This position will maintain a more active role in fixing patient accounts in the billing system and reviewing reports to assist in quality control of patient accounts, specifically patient balances. The Cash Application Representative (CAR) position is responsible for timely and accurate postings of all payments, discounts and adjustments applied to the patient account. Complete reconciliation to ensure payment batches are balanced. Reconcile unidentified and/or misapplied payments on a daily, weekly, and monthly basis. Responsibilities: * Post all payments to patient accounts as per contractual agreement. * Post contractual discounts, adjustments, and/or refunds to accounts. * Balance batches to batch total and log totals posted. * Enter transfers in batches and email back up to other Central Business Office (CBO) systems. * Link all images posted to the system using imaging software. * Cross trains in other related functions to ensure smooth operation within the department and CBO * Analyze explanation of benefits (EOB) information to verify accuracy of patient balances. * Investigate the source of unidentified payments to ensure they are applied to appropriate accounts. If necessary will contact the payer to clarify appropriate application of the payment(s). * Performs other duties or special projects as assigned. Qualifications: REQUIREMENTS * High School Diploma or equivalent * One years of experience in customer service, hospitality or a retail environment. PREFERRED QUALIFICATIONS * Proficient with Microsoft Office, including Excel and preferred 10 key typing experience * One year of experience in an environment that measured productivity * 1 year of experience in a team environment or office setting using basic math skills * Good communication skills both written and oral and a positive attitude * Ability to multi-task and good attention to detail while working independently * Flexible availability for month end work
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