Cash Application Analyst
US-IN-INDIANAPOLIS
BrightSpring Health Services
Req #: 167330
Type: Full-Time
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Overview: Responsible for the management of payment applications to customer accounts and invoices. Responsibilities: * Ensures all batches/checks, denials, and adjustments are keyed and posted within 2 business days of receipt * Meets productivity standards for keyed payments and denials based on scale of assigned payer * Achieves 95% or greater accuracy rate on transactions keyed based on quarterly audit * Ensures each completed batch cover sheet total balances to the postings in EMR and Vendor account with minimal variance * Ensures the batch cover sheet also balances to the Daily Batch Check-In spreadsheet * Clears/applies unapplied cash/ACH - No Patient transaction within 60 days of initial posting by working with the AR Teams and Payer contacts to follow up in EOBs/Payment Remittances * Through daily work activities identifies trends or patterns, either system or process driven, that can be corrected to show improvement * Engages in team activities as evidenced by participation, mentoring, and training with co-workers Qualifications: * High School Diploma * Level I requirement: one year work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry * Level II requirement: one year of work-related experience and one year of exact job experience * At least two years' experience in a Medicare certified Home Health/Hospice environment that routinely bills insurance * Strong ability to work with numbers and balance dollar figures * Analytical and problem-solving skills with attention to detail * Strong verbal and written communication * Excellent customer service skills * Proficient computer skills and knowledge of Microsoft Office * Ability to prioritize and manage multiple tasks * Ability to learn new technologies * Possess the technical aptitude required to understand flow of data through systems as well as system interactions
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