Overview: Title: CASE WORKER Reports To: SUPERVISOR Location: 2471 Morris Ave. Bronx, NY 10468 Hours: 35 hours, exempt Salary: $50,000-$55,000/year Job Summary: The Family Counseling for School Success Program provides counseling and case management services to families connected with PS/MS15, PS291, PS 246 or live within the community. The Caseworker will provide strength‐based counseling and case management services to assigned families utilizing Motivational Interviewing and Solution‐Based Casework (SBC) Model. Major Duties: Case Practice Responsibilities: * Conducts outreach to all assigned referrals within 48 hours of assignment. * Schedules to meet with families within 7 days to assess for services. * Provide ongoing individual and family counseling to children and families. * Provide short‐term crisis intervention. * Conduct home visits. * Collaborate with the family worker to provide concrete needs assessment and referrals when indicated. * Creates a productive partnership with contracted schools on families involved in counseling. * Ongoing collaboration with providers connected to the families. * Assess and refer families to program parenting group and program events, when indicated. * Participate in agency events for participants. Administrative Responsibilities: * Actively participate in weekly supervision to develop counseling and case management skills. * Attend and participate in regular case consultation, unit meeting and staff meetings. * Maintain a regular caseload in accordance with the program's policies and procedures. * Complete all required ACS and GSS trainings. * Prepare appropriate statistical reports (PROMIS). * Complete progress notes within 5 business days of event. * Service/Family plans to be completed by due dates. * Implement and integrate the principles and procedures of Solution Based Casework: assessment, family and individual level outcomes, action plans and documentation and celebration. * Work towards SBC certification; and once certified continue to implement and document SBC practices. * Perform other duties as assigned. Qualities Sought: * Actively creates and supports a respectful and collegial environment. * Creates, embodies, and supports a learning environment. * Offers and receives feedback and suggestions in a strength‐based and constructive manner. * Dedicated to being a team player and active contributor to achieve the vision and mission of the program. * Energetic, empathic, honest, genuine, professional, creative, and committed to making a difference with the families, community, program, and agency. Qualifications: * BSW/BA preferred; will consider a high‐school diploma with related experience navigating child welfare and/or school systems. * Bilingual (English/Spanish) preferred. * Must be able to work two evenings per week until 7:00 p.m. * Excellent organizational, written, and communication skills. * Must be proficient in Microsoft Office * Must have a commitment to work from a strength based, trauma‐informed, anti‐racist, and youth family development perspective. Qualifications: Good Shepherd Services is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that stands up for justice and equity. We welcome prospective employees from diverse backgrounds, for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission. Additionally, we aim to have a racially representative leadership and workforce that is reflective of the communities we work in partnership with. Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services. We are committed to providing a workplace that is accessible and accommodating to employees with disabilities. As part of our commitment to providing a barrier-free recruitment and selection process, we will provide reasonable accommodations upon request for candidates with disabilities. If you require any accommodations to participate in the hiring process, please inform us of your needs in advance. We value diversity and inclusivity in our workplace and encourage applicants of all abilities to apply.
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