Overview:
Remarkable Care. Remarkable Careers.
Responsibilities:
The team member's Number One job responsibility is to deliver the most remarkable patient experience,
in every dimension, every time, and understands how to contribute to the health system's vision of
achieving that commitment to patients and families. At Novant Health, people are our business. We treat
each other with respect and compassion. We embrace the differences in our strengths while fostering an
environment of inclusion, empowerment, inspiration and courage. The team member will use Novant
Health's First Do No Harm (NHFDNH) safety behaviors/error prevention tools and high reliability
strategies as appropriate to ensure a safe, remarkable patient experience.
The MSW Case Manager serves as a leader of the complex discharge planning process and a valued
member of the healthcare team. They collaborate with physicians and other members of the healthcare
team to assess, plan, implement and evaluate proactive, complex and safe discharge plans. Collaborates
with RN Case Manager's for guidance with medically complex cases. The MSW Case Manager is also
responsible for facilitating coordination of care. The MSW Case Manager along with the other members
of the healthcare team accepts responsibility, authority and accountability for management of care. This
shall be in accordance with the current policies and procedures, mission, vision and values of Novant
Health. Serves as a resource for discharge planning and care coordination for psychosocially complex
cases. Maintains current knowledge of available community resources and post acute care options.
Qualifications:
Master's Degree in Social Work Required
Two or more years professional social work
experience or two or more years healthcare
experience Preferred
Case Management or related experience preferred
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