Case Manager Lead - Arcadia Emergency Shelter and Services
US-WA-Auburn
YMCA of Greater Seattle
Req #: 17297
Type: Regular Full-Time
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Overview: Our Commitment to Equity The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner. Job Summary Supports low-income youth and young adults who may have experience in foster care, homelessness, disconnection from school, juvenile justice and/or other systems in developing the skills to live independently. Provides program coordination, operational support and staff supervision. Assists program directors in advancing program and operational goals. Provides program participants with a welcoming and supportive environment. This position is with the Y Social Impact Center, the social services division of the YMCA of Greater Seattle (YGS), serving around 5,000 youth, young adults, and families every year in communities across King County, Pierce County, and various counties across WA. Through our programs we aim to strengthen young people's ability to develop to their fullest potential through four strategies: reducing risk factors; navigating systems towards successful life transition; establishing stability, safety and wellness in times of crisis; and building competencies and social capital. The Social Impact Center's programs include homelessness prevention, housing, behavioral health, crisis response, foster care licensing, violence prevention, and employment. Since many of the young people we serve have been involved in the foster care, criminal justice, behavioral health, and/or homelessness systems, we truly value relatable lived experience of our staff and those applying for our positions as an asset. What you'll get from working at The Y * Membership to the YMCA of Greater Seattle for you and your household * Medical, Dental, Vision, and Life insurance * Retirement with generous employer contributions * Free access to mental health resources * Rapidly-accruing paid time off (PTO) * Discounts on qualifying YMCA of Greater Seattle childcare and day camp programs Hiring Range: $27.50 - $30.50/hour Responsibilities: * Provides program coordination to one or more program areas, ensuring staff coverage, support for staff and participants and other operational activities as assigned. Coaches staff in program areas to ensure highest level of service. * Provides specialized services to young adults in education, employment/career development, housing, technology or other designated field and supports them in achieving their goals. * Provide task supervision with Case Managers. * Build strong relationships with Y program participants to effectively provide quality services. * Develops individualized, strengths-based, youth-driven service plans. * Supports program director(s) in ensuring high-quality service delivery, contract compliance and outcome achievement; must understand contract/grant terms and conditions. * Researches best practices in field; creates and maintains specialized resource library. * Maintains clear, professional, timely participant contact notes, service plans, progress updates, outcomes and other documentation in designated databases. * Teaches life skills, job readiness or other subject matter individually and/or in groups, often experientially. Teams effectively and collaboratively with YMCA staff and/or community partners to plan and facilitate activities, including visits to related resources in the community. May coordinate delivery of life skills workshops. * Builds and maintains collaborative relationships with funding liaisons, other service providers, businesses and/or educational institutions as related to specialized services. * Supports participant success in key domains such as safe and stable housing, permanent connections to supportive adults, education and employment, health and well-being, and life skills. * Supervision of year-round employees, volunteers, interns or national service members (AmeriCorps, etc.). * Participates in YMCA annual fundraising campaign to engage community members in volunteerism and philanthropic support for the Y mission. Position Type/Expected Hours of Work This is a full-time, hourly position. The anticipated shifts are Monday - Friday 8am-4pm or Monday - Thursday 8am-6pm with occasional need for weekend coverage; based on needs of the program, incumbent will need to be flexible with schedule. The incumbent will also be part of the On-Call Director rotation, typically every 8 to 10 weeks. This position is on-site every day, with no flexibility to work remote or work from home. Code of Conduct for Applicants Qualifications: * Bachelor's degree in psychology, social work, administration or related field or equivalent experience, Masters preferred. Other applicable education, training, and experience, which provide the knowledge, abilities, and skills necessary to perform effectively in the position will be considered. * Minimum three years of experience working with teens or young adults in foster care, group care, housing, education, juvenile justice, anti-poverty, vocational support, mental health, chemical dependency and/or homelessness fields. * Ability to teach effective independence skills for a variety of learning styles and to plan supportive activities. * Strong youth engagement and relationship-building skills. * Strong verbal and written communication skills, including skills in coaching and giving/receiving feedback. * Strong organizational skills. * Basic computer skills and working knowledge of Microsoft Office. * Ability to transport self and client(s) in a safe and effective manner, and to meet clients at community locations; proof of adequate vehicle insurance coverage is required, or ability to travel to areas without public transportation. * Driver's license required. * Current state approved First Aid and CPR certification.* * Current approved HIV blood borne pathogens training.* * Prefer knowledge of and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, etc.). Ability to speak any language in addition to English may be helpful. * Within 30 days of employment or first available training. Additional Preferred Qualifications: * One year of experience supervising employees or full-time interns, volunteers or national service members (AmeriCorps, etc.). Our Commitment The YMCA of Greater Seattle (YGS) is an equal opportunity employer and is committed to creating a diverse and equitable work environment. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by local, state, or federal law. We are a drug & alcohol-free workplace; all job offers are contingent on the results of a background check and (on applicable jobs) drug screening, including screening for marijuana. We participate in the Federal E-Verify system. If you need assistance of any kind with the application process, reach out to recruiting@seattleymca.org or the HR department at 206.382.5082.
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