Overview:
Responsible for giving the highest level of guest service while helping to maintain the quality of our daily golf operation.
Responsibilities:
* Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the resort.
* Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
* Greet every guest and member enthusiastically.
* Retain and use member names consistently.
* Explaining the golf cart GPS functionality, course conditions, cart path rules, and any other pertinent information to guests and members.
* Care for guest and member golf clubs including cleaning, storing and transport.
* Provide consistent and timely service of golf bag movement from valet to golf cart staging/pro-shop areas.
* Responsible for providing continuous detailing and maintenance to golf carts, including cleaning, stocking, and driving.
* Move golf carts to cart barn at day end.
* Maintain storage areas and ensure they are neat, clean and free of debris.
* Assist in the coordination of outside services for golf tournaments.
* Ensure consistent presentation according to Omni Hotel standards.
* Perform in a manner that demonstrates exceptional customer service.
Qualifications:
* Must have excellent verbal communication skills.
* Education in golf or related field is preferred.
* Excellent customer service skills.
* English language proficiency required.
* Flexibility for scheduling - must be willing to work some weekends and holidays.
* Must be able to withstand possible 8-10 hour work day.
* Must be able to withstand exposure to weather conditions.
* Must be able to lift moderate to heavy weight.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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