Career Services Specialist - YOU

				Overview:

The Specialist must excel in fostering relationships with employers and community partners, managing job placements, and addressing barriers to employment faced by youth participants. The position requires a proactive approach to workforce development, including leveraging labor market data, providing crisis support, and maintaining detailed program documentation.

Responsibilities:

The general duties and responsibilities of the position are included in but not limited to the information listed below.

● Use data available from OWD's Planning Division, keep abreast of local labor market opportunities for this population to develop placement strategies with the larger YOU Boston team.
● Troubleshoot any issues which arise at respective sites.
● Actively participate in the processing, supervision, and education of all YOU Boston young people involved in levels of programming and services.
● Serve as a member of the larger service team for all youth; working collaboratively with all YOU Boston staff to meet individual and agency goals and mandates.
● Supervise a team that will identify, prepare, and place a designated number of YOU Boston program participants in the private sector or in training opportunities as mandated.
● Oversee and coordinate internship programming tailored to two distinct age groups: youth ages 14-18 and young adults ages 18-24, ensuring developmentally appropriate experiences and support.
● Collaborate with Case Managers & Operations to ensure all youth interns have completed necessary paperwork for programming and payroll.
● Collaborate with Case Management & Staff to provide monitoring, life-planning, crisis support, linkage to other programs, and overall problem-solving assistance and advocacy on behalf of program youth. Assist them in developing healthy professional and personal networks for future reliance.
● Must be able to productively communicate and establish rapport with all young people and members of the YOU Boston service team in a fast paced environment, working with young people that present multiple barriers to employment.
● Recruit large and small-sized, for profit, and not-for-profit employers willing to engage in a process to hire young adults.
● Assess and confirm safety concerns/updates with the Case Management team prior to instruction and placement with job coaches.
● Provide ongoing support and relationship management with YOU employer partners. Support other initiatives as opportunities arise with the ultimate goal of increasing employer involvement in YOU Boston programming.
● Develop relationships with local career centers, training providers and vocational programs to support placement efforts.
● Work in daily collaboration with the YOU administrative team.
● Organize and maintain program documentation, including job descriptions, MOUs, corrective action forms, data, and payroll.
● Build and maintain relationships with individuals, industries, organizations, government entities, colleges, and other community organizations with the primary goal of internship placement.
● Collaborate with Job Coaches to monitor attendance, punctuality, and work performance through regular communication with interns and site supervisors.
● Adhere to all daily data input requirements and administrative tasks.
● Assist with the overall management of the youth payroll system in collaboration with designated YOU Boston staff.
● Perform other related duties as requested.

Qualifications:

* Years of Experience: Four (4) years of experience in employer engagement and job development with an established network of employment partners.
* A bachelor's degree may be substituted for up to two years of the required experience.
* At least two (2) years of supervisory experience preferred.
* Excellent oral and written communication and organizational skills.
* Proficiency with Microsoft applications and Google Suite.
* Prior experience in the job placement/career placement/human resources field is also desirable.
* Must have knowledge of the Boston business, non-profit, and education communities.
* Strong project management, organizational, and presentation skills; as well as ability to communicate effectively in person as well as in writing.
* Bilingual preferred (Spanish, Haitian Creole, Cape Verdean Creole, Chinese, and Vietnamese).
* Ability to exercise good judgment and focus on detail as required by the job.

Boston Residency Required.

Terms: 

Union/Salary Plan/Grade: MM2-5

Hours Per Week: 35
			

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