Care Coordination Assistant
US-CA-SAN BERNARDINO
commonspirit_careers
Req #: 401841
Type: Day
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Overview: Founded in 1910 Dignity Health - Community Hospital of San Bernardino is a 347-bed acute care nonprofit community hospital located in San Bernardino California. Known for its programs in maternity care and pediatrics behavioral health and long-term subacute care for adults and children the hospital also includes inpatient and outpatient surgery. The hospital shares a legacy of humankindness with Dignity Health one of the nation's five largest health care systems. Visit here https://www.dignityhealth.org/socal/locations/san-bernardino for more information. One Community. One Mission. One California Responsibilities: Care Coordinator Assistant - Community Hospital of San Bernardino As a Care Coordinator Assistant at Community Hospital of San Bernardino, you will play a vital support role in ensuring patients experience a smooth and well-coordinated transition of care. Under the supervision of licensed staff, you will assist with administrative and clerical tasks related to discharge planning, insurance communications, and departmental operations, all while upholding patient confidentiality and regulatory compliance. Key Responsibilities * Coordinate and document referrals to post-acute care services (e.g., skilled nursing, home health, hospice, DME) * Assist with insurance authorizations, certifications, and denial tracking to support timely discharge planning * Maintain accurate and organized departmental records, forms, and communications * Respond professionally to incoming calls and messages, routing them appropriately to licensed staff * Ensure availability and upkeep of office supplies and departmental equipment * Support the completion and handling of patient documentation as permitted under supervision This position is perfect for someone with strong administrative skills and a desire to contribute meaningfully to the patient care journey. If you are committed to compassionate service and operational excellence, we welcome you to join our mission-driven team at Community Hospital of San Bernardino. Qualifications: * Current -Two years of vocational training, medical office experience, or relevant work experience required. * Current- Demonstrated experience in Microsoft Office typing and computer data entry. * Proficiency in Microsoft Office applications, including Word, basic Excel spreadsheet manipulation, typing and data entry skills. * High School Graduate or equivalent education * Bachelor's Degree preferred. * Excellent customer service and presentation skills are a must * Strong interpersonal and written communication skills are essential * Demonstrated ability to apply analytical and problem-solving skills * Demonstrated ability to manage multiple tasks or projects effectively * Ability to work independently as needed with a high degree of detail orientation. * Ability to work efficiently in a fast-paced environment with changing priorities.
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