Care Coordination Assistant
US-AZ-PHOENIX
commonspirit_careers
Req #: 472005
Type: Day
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Overview: Hello humankindness Located conveniently in the heart of Phoenix, Arizona, St. Joseph's Hospital and Medical Center is a 571-bed, not-for-profit hospital that provides a wide range of health, social and support services. Founded in 1895 by the Sisters of Mercy, St. Joseph's was the first hospital in the Phoenix area. More than 125 years later, St. Joseph's remains dedicated to its mission of caring for the poor and underserved. We are extremely proud to be a nationally recognized center for quality quaternary care, medical education and research. St. Joseph's includes the internationally renowned Barrow Neurological Institute, Norton Thoracic Institute, Cancer Center at St. Joseph's, Ivy Brain Tumor Center, and St. Joseph's Level I Trauma Center (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics, neuro-rehabilitation, orthopedics, and other medical services. St. Joseph's is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day, approximately 20 percent of the hospital's patients have traveled from outside of Arizona and the United States to seek treatment at St. Joseph's. U.S News & World Report routinely ranks St. Joseph's among the top hospitals in the United States for neurology and neurosurgery. In addition, St. Joseph's boasts the Creighton University School of Medicine at St. Joseph's, and a strategic alliance with Phoenix Children's Hospital. St. Joseph's is consistently named an outstanding place to work and one of Arizona's healthiest employers. Come grow your career with one of Arizona's Most Admired Companies. Look for us on Facebook and follow us on Twitter. For the health of our community ... we are proud to be a tobacco-free campus. Responsibilities: As our Care Coordination Assistant, you will be a vital caregiver and the central hub, assuming responsibility for patient care processes from newborn to geriatric for a designated time frame. You will directly contribute to safe, therapeutic patient care while serving as the primary receptionist and secretary. Every day you will support safe patient care through multidisciplinary processes and coordinating unit activities. You will efficiently manage information flow and assist healthcare team members in delivering care across all patient age groups. To be successful in this role, you will demonstrate strong organizational and communication skills, a proactive approach to managing day-to-day operations, and a commitment to providing safe, therapeutic care while working effectively with the entire healthcare team. * Collaborates with and supports the Care Coordination team, including, but not limited to the RNCC and Social Worker. * Manage timely post-acute care referrals, to assist with length of stay management and mitigation of denials. * Communicate and collaborate with interdisciplinary teams, patients, and family to facilitate care progression. * Ensure post-acute follow-up appointments for identified patients to assist with readmission prevention and ensuring continuity of care. * Deliver required patient notifications and letters, and obtain patient or family signatures on required documentation as needed to meet regulatory compliance. * Manage transportation referrals as requested. Dignity Health now offers an Education Benefit program for benefit-eligible employees after 180 days. This program provides debt relief and student loan assistance to help you achieve your goals. Full-time employees can receive up to $18,000 over five years, while part-time employees can receive up to $9,000. Qualifications: Required: * Associates Other Associate (two-year) Degree in Business/Health-Related field, upon hire or * High School Graduate General Studies, upon hire or * High School GED General Studies, upon hire Preferred: * At least 3 years previous experience in health care, care coordination, utilization review, discharge planning or similar healthcare setting. and * Bachelors Other or BSW, upon hire * Experience supporting clinicians in demanding and fast paced patient care environments * Licensed Practical Nurse: AZ, upon hire or * Certified Clinical Medical Assistant, upon hire or * Certified Medical Assistant AAMA, upon hire or * Certified Medical Assistant NHA, upon hire or * National Certified Medical Assistant NCCT, upon hire or * National Registered/Certified Medical Assistant NAHP, upon hire or * Registered Medical Assistant AMT, upon hire or * Registered Medical Assistant, upon hire or * Cert Med Asst - MMCI, upon hire or * Certified Nursing Assistant: AZ, upon hire or * Emergency Medical Technician: CA, upon hire
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