Overview:
To guide the patient with cardiovascular disease through provided and referred services
Responsibilities:
* This position requires the ability to disseminate information
* To follow through and carry out plans of action
* Good verbal skills
* Outstanding Customer Service to patients, families, community, and physicians
* Knowledge of hospital/clinic/imaging procedures
* Have some basic computer knowledge and/or experience such as email, entering information into a data base would be a plus
* Provide education, support, and coordination to assist patients in securing appointments.
* Provide educational resources on cardiovascular health.
* Connect patients and families to resources and support services.
* Promote communication between the patient and health care providers.
* Coordinate services throughout the continuum of cardiac care.
* Enhance the patient's quality of life, sense of autonomy, and self-determination for managing his/her own health.
* Reinforce physician-patient relationship.
* Maintain records for reporting purposes in accordance with the ARH Quality policy and procedure guides.
* Work with multi-disciplinary teams to establish action plans for patients; assure action plans are carried out.
* Any other duties as assigned in regards to patients in the cardiovascular and thoracic service line.
Qualifications:
Education:
* A candidate who is trained to provide individualized assistance to cardiovascular patients.
* Documentation of a requisite knowledge and skill from previous education and experience to provide patient navigation.
Minimum Work
Experience:At least 3 years in Healthcare field
RN Required
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