Call Center Representative
US-OK-Tulsa
Attract-careers2
Req #: 100673
Type: Fulltime-Regular
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Overview: As a Customer Experience Representative, you will serve as an information resource for billing, programming, and technical troubleshooting questions - including promoting products and services to our new and existing customers so they get the most value and enjoyment from their DISH TV experience. Responsibilities: Call Center Representative: $18.50/hr - Earn an additional $2/hr for shifts after 6 PM and on weekends! We provide full-time paid training! What You'll Be Doing: * Take back-to-back tech support or customer service phone calls with customers throughout the entirety of your shift * Engage with a diverse consumer base to provide solutions for customer needs and technical issues * Promoting additional products and services What's in it for You: * Career Growth: Opportunity to promote within your first year! * Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement * Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month) Qualifications: Requirements: * High school diploma or GED * Ability to work full-time on-site * Six months of related customer service and troubleshooting experience and/or training * Flexible to work shifts that might include evenings, weekends, or holidays * Smartphone or device with active data network connection * Pre-employment screen * Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions; and camera on during all video meetings * Skills proven to help you thrive: Customer Service, Dependability, Resilience, Problem Solving, Continuous Development, Multitasking, Integrity
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