Cake Decorator II (Full-Time)

				Overview:

Join our Festival Foods team as a Cake Decorator!

Job Title: Cake Decorator II (Full-Time)

FLSA Status: Hourly
Reports To: Bakery Manager

At Festival Foods, our Cake Decorators bring artistry and imagination to life, creating beautiful and uniquely decorated bakery items that leave lasting impressions on our guests. As a Cake Decorator II, you'll utilize your creative talents to craft stunning desserts for special occasions, ensuring that each product meets the highest standards of quality and guest satisfaction.

Our bakery plays a pivotal role in crafting unforgettable experiences for guests' events and everyday moments alike, ranging from special occasions to everyday indulgences.

Responsibilities:
What You'll Do:
As a Cake Decorator at Festival Foods, your responsibilities will include: 

* Provide Exceptional Guest Service: Providing excellent guest service is at the heart of what we do.  Whether it's a friendly greeting, answering questions or addressing guest concerns, you'll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day. 
* Artistic Cake Decoration: Top, finish, and decorate a variety of bakery products, including bars, pies, cookies, doughnuts, cupcakes, and cakes.
* Create Eye-Catching Displays: Drive sales by creating visually appealing and attractive bakery items that catch the eye of our guests.
* Exceed Guest Expectations: Deliver beautiful, creative, and uniquely decorated special orders that align with each guest's specific requests.
* Reduce Shrink: Minimize waste by reducing mistakes and using the appropriate quantity of icing and other supplies.
* Stock Management: Fill, rotate, and remove decorated products from the sales floor and service case, ensuring displays are always fresh and appealing.
* Production Planning: Plan production tasks to ensure an adequate supply of back stock is available to replenish the sales floor and service case as products are sold.
* Freshness Maintenance: Maintain product freshness by rotating stock, ensuring closer-dated products are sold first, and removing outdated or unacceptable items from sale.
* Guest Interaction: Provide excellent customer service by assisting guests with finding items, taking orders for cakes and special requests, and working with them to create their vision for a product.
* Telephone Assistance: Answer phone calls with proper etiquette, providing guests with the information or assistance they need.
* Team Support: Reinforce Festival culture, guest service, and performance expectations within the department, supporting your team as needed.
* Supply Management: Maintain adequate levels of supplies in the cake decorating area, replenishing packaging, icing, decorative accents, and other necessary items.
* Department Contribution: Assist other areas of the bakery department as available and requested, contributing to overall department goals and objectives.
* Cleanliness: Contribute to the overall cleanliness of the department by picking up, organizing, and cleaning work areas, shelving, and the sales floor.
* Food Safety: Maintain food safety logs and ensure all quality standards are met, including quantity expectations at 100% by 10 am and 5 pm.
* Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences

* Support the Team: Other duties as assigned

What We're Looking For:
To succeed as a Festival Foods Full-Time Cake Decorator, you should have:

* Artistic Talent: A strong artistic sense and the ability to create visually appealing and creative bakery items.
* Customer Focus: Ability to interact effectively with guests and understand their needs.
* Attention to Detail: Meticulous attention to detail to ensure products are decorated beautifully and meet quality standards.
Physical Demands and Work Environment: 
The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

* Standing for extended periods of time (80% of the time)
* Lifting up to 50 pounds on an occasional basis  (30% of the time)
* Frequently near moving machinery (60% of the time)
* Occasional exposure to extreme temperatures (20% of the time)
* Repetitive motion of hands and wrists (90% of the time)
Work Schedule:
The Cake Decorator II is an hourly position with a work schedule that typically includes mornings, afternoons, and weekends, along with the flexibility to work evenings and holidays as needed.

Become a part of our bakery team and use your creativity to enhance our guests' special occasions. We offer a supportive work environment, opportunities for growth, and the chance to make every celebration a bit sweeter with your artistic touch

Qualifications:

Job Title:         Cake Decorator II

FLSA Status:     Hourly 

Reports To:      Bakery Manager

Utilizes artistic talents to create beautiful and uniquely decorated bakery items.

Cake Decorators use their artistry and imagination to create lasting impressions through bakery items for the special occasions of Festival Foods' guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES

* Tops, finishes, and decorates prepared bakery products such as bars, pies, cookies, doughnuts, cupcakes, cakes, etc.
* Increases sales by creating visually appealing products
* Exceeds guest expectations by providing beautiful, creative, and uniquely decorated special orders that follow the guests' specific requests
* Reduces shrink through minimizing mistakes and using the appropriate quantity of icing and other supplies
* Fills, rotates, and removes decorated products from the sales floor and service case
* Identifies which products are at an unacceptable stock level and replenishes them with available supply
* Plans production tasks to ensure an adequate supply of back stock is available to fill the sales floor and service case as products are sold
* Maintains freshness by filling newer products to the back/bottom of the display and ensuring that closer dated products are sold first, as well as removing products that are outdated, stale, or otherwise unacceptable to make available for sale
* Provides excellent services to all guests
* Assists guests with finding items they are looking for
* Takes orders for cakes and other special requests 
* Works with guests to create a vision of the product they are looking for
* Answers the telephone and assists guests using proper phone etiquette
* Reinforces Festival culture, guest service, and performance expectations to others in the department
* Maintains adequate level of supplies in the cake decorating area by replenishing packaging, icing, decorative accents, and other items as needed
* Contributes to overall department goals and objectives by assisting other areas of the department as available and requested
* Contributes to overall cleanliness of the department by picking up, organizing, and cleaning work areas, shelving, and sales floor as needed
* Required to maintain food safety logs
* Ensures all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm
* Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
* Other duties as assigned

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

* Standing for extended periods of time (80% of the time)
* Lifting up to 50 pounds on an occasional basis  (30% of the time)
* Fr
			

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