Cage Cashier
US-LA-Baton Rouge
Careers (PNG Apply)
Req #: 124362
Type: Regular Full-Time
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Overview: We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! Responsibilities: * Deliver internal and external guest service by ensuring every interaction includes our Six Core Service Standards (Look Sharp, smile & greet the guest. Be friendly, polite & use courteous language. Provide especially timely & knowledgeable service; and then some! Always find solutions to guests' problems. Use the guest's name when appropriate. Thank the guest and invite him or her back.). * Respond to the needs of guests, and accurately handle guests' monetary transactions; has the resiliency to deal with difficult customers. * Cashes and exchanges currency, checks, money orders, cashier checks, coins, tokens or gaming chips for customers and employees. * Handle large amounts of money, accounting for total funds received throughout the day and at the end of each day; maintains accountability over a cashier drawer. * Perform numerous telephone functions to and from central credit, other casinos, and departments within L'auberge Casino. * Open check-cashing cards (requires making credit inquiries). * Works with high limit customers to ensure they are provided with prompt, courteous and friendly service. * Performs all duties in a confidential manner. Qualifications: - High school diploma or equivalent - One year of prior work experience - Obtain and maintain valid state gaming license - Must be proficient in Microsoft applications (Excel, Access, Word) - Previous money handling experience preferred - Must have the ability to work with mathematical concepts and apply concepts to practical situations - Must have the ability to read, write and speak English - Must have the ability to respond to common inquiries or complaints from guests - Must have the ability to read and interpret documents, such as safety rules and manuals - Must have the ability to present information and respond to questions from guests - This is a smoking environment in guest areas and a non-smoking, with the exception of designated areas, employee environment - Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
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