Cage Assistant Shift Manager
US-LA-Baton Rouge
Careers (PNG Apply)
Req #: 124364
Type: Regular Full-Time
|
|
|||||||||||
|
||||||||||||
Overview: We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! Responsibilities: - Deliver internal and external guest service. - Staff, schedule, evaluate, train, develop and monitor subordinate personnel. Recommend wage increases, promotions, demotions, discipline and other employment actions for subordinate personnel. - Understand department objectives, standards, guidelines and budget to achieve effective supervision of department; adjust daily schedule according to business levels. - Monitor Credit granting and collection policies and procedures to ensure established guidelines comply with all internal and external regulatory directives and laws. - Maintain protection of extremely large amounts of currency, ensuring prevention of loss by providing extreme care and attention to detail. - Ensure procedures and proper controls are strictly enforced to protect assets. - Monitor and evaluate overall company activities in relation to departmental operations to ensure integration of company needs with the services rendered through Credit and collections. - Review compliance with relevant gaming regulations to ensure that the cage is operating within these parameters, as well as company policies and procedures. - Secure payment from customers with delinquent Credit through written, verbal and personal contact in order to maximize ratio of collection to bad checks in a manner that maintains good customer relations. - Work with customer relations issues that are beyond the authority of staff in order to resolve situations in an equitable manner. - Monitor and evaluate the activities of Cage Cashiers to ensure achievement of financial, policy and regulatory objectives. Qualifications: - Ability to obtain and maintain valid gaming license - Demonstrated knowledge of cage and Credit operations - Demonstrated understand of legal, banking and accounting issues These skills and abilities are typically acquired through the completion of a high school diploma or equivalent and 2 years experience directly related to cashier/credit/collection operations or overall gaming operations or an equivalent combination of training, education and experience which demonstrates the ability to perform the duties of the position.
Share this job:
