Cafeteria Lead
US-IA-Waterloo
careers
Req #: 170874
Type: Full Time Benefits
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Overview: Cafeteria Lead UnityPoint Health - Allen Shift: Full-time; Start time varies Benefits Eligible Assists in the direction of all Nutrition Services functions and ensures compliance with the established standards. Establishes and maintains effective working relationships with staff to provide a unified approach to meal service. Provides customer service to guests of the cafeteria and assist in maintaining cleanliness of serving area and dining room as well as directing other staff in performing the same duties. The individual will be proficient in opening and closing duties in the cafeteria as well as cash handling responsibilities. Cross-train in areas as the need arises. Perform task as requested by manager on a weekly, bi-weekly, or monthly basis. Lead all aspects in Nutrition Services and advise the employees working to ensure timely and effective service of the customers and patients. Responsibilities: * Greet and interact with all customers * Assist in serving food at the various stations in the cafeteria. * Maintain appearance and product levels of self-service areas in the cafeteria. * Demonstrate proficient knowledge of all cafeteria equipment and assist n troubleshooting in event of equipment malfunctions. * Respond to customer questions and concerns regarding food or service and provide service recovery when needed. * Daily direction of staff to maintain cleanliness of cafeteria * Monitor food and equipment temperatures. * Assist in appropriate handling of food items to promote quality and reduce food waste. * Follow cash handling and cash register policies and procedures. * Responsible for proficiency in opening and closing register operations and securing cash. * Assists in entry and maintenance of menu items in the cash register. * Direct staff in completion of duties. * Monthly scheduling of staff. * Monitors staffing levels and suggests adjustments to manager as needed based on absences or customer traffic levels. * Assist in inventory of food and supplies, training and education/development of new employees and in retail promotion planning and implementation Qualifications: Education: * High school diploma or equivalent Licensure/Certifications: * Valid driver's license when driving any vehicle for work-related reasons * ServSafe Food Safety completed within 6 months of hire Experience: * 2 years experience in food service and/or customer service * 1 year cash handling experience
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