Overview:
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
Responsibilities:
- Continuously monitor tables to assess guests' needs in a courteous manner.
- Other customer service duties required as requested by restaurant supervisor in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.
- Responsible for clearing all tables and resetting them for new seating in accordance with venue standards.
- Responsible for approaching newly seated guests, serving bread, butter, water, etc., in a timely and pleasant manner, working with servers to expedite service at all tables.
- Restock and clean assigned station at end of shift to have ready for start of next shift in accordance with Department of Health standards.
- Declare tips through time and attendance system at the end of each shift.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
- Will provide all necessary training for this position.
- Must have the ability to read, write, and speak English.
- Must have the ability to respond to common inquiries or complaints from guests.
- Must have the ability to read and interpret documents, such as safety rules.
- Must have the ability to perform basic math skills.
- Must have the ability to interpret a variety of instructions (i.e., written, oral, etc.).
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