Busperson - Meril Part Time

US-NV-Henderson

Careers (PNG Apply)

Req #: 145500
Type: Regular Part-Time
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Penn National Gaming, Inc.

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				Responsibilities:

ESSENTIAL DUTIES AND RESPONSIBILITIES

Additional responsibilities may be assigned as needed:

* Familiarize yourself with restaurant service standards, including table setups, beverage service, and pre-bussing procedures
* Clean and reset tables thoroughly before moving to the next, ensuring all surfaces, chairs, and booths are properly wiped and sanitized
* Clear used dishes, clean ashtrays, and reset tables with appropriate settings
* Stock service stations with necessary items such as glassware, cups, and silverware
* Maintain cleanliness throughout the restaurant, including floors, carpets, and service areas
* Handle all glassware, silverware, and china in a sanitary manner, ensuring proper hygiene practices
* Assist servers when possible, without neglecting primary responsibilities
* Do not handle guest checks or money from tables
* Supply side stations with bulk items and remove trash as needed
* Remove condiments and reusable items from bus carts and break down side stations at the end of service
* Clean and maintain beverage equipment including coffee urns, milk dispensers, juice machines, iced tea machines, and soda dispensers
* Ensure all service stations are clean and fully stocked before the end of each shift
* Provide courteous and friendly service to all guests and team members

Qualifications:

QUALIFICATION REQUIREMENTS

* Must be at least 18 years of age
* High School Diploma or GED
* Previous bussing experience preferred, especially in a high-volume dining environment
* Professional, pleasant, and confident demeanor with a well-groomed appearance in accordance with company standards
* Strong interpersonal skills with the ability to build and maintain effective working relationships with guests and team members
* Thorough understanding of company and departmental policies, procedures, rules, and regulations.
* Ability to read, write, and communicate effectively in English
* Basic math skills for handling routine tasks
* Experience with MMS and MICROS systems preferred

SUPERVISORY RESPONSIBILITIES

* None

LANGUAGE SKILLS

* Ability to read and interpret documents such as safety rules, operating procedures, and manuals in English
* Strong verbal and written communication skills to interact effectively with guests, team members, and management
* Capable of conveying information clearly and professionally in high-pressure or fast-paced situations
* Able to understand and respond to guest inquiries, concerns, and feedback with courtesy and accuracy
* Must be able to document incidents, complete reports, and follow written instructions precisely
* Proficiency in communicating policies, procedures, and expectations to team members

REASONING ABILITY

* Ability to apply common sense and sound judgment to carry out written, oral, or diagrammed instructions
* Strong problem-solving skills in standardized situations involving multiple variables
* Capable of making quick decisions under pressure while maintaining guest satisfaction and safety
* Able to assess situations and respond appropriately to guest needs, operational challenges, or unexpected events
* Demonstrates logical thinking and adaptability in a fast-paced, high-volume environment
* Must be able to prioritize tasks and manage time effectively during peak business hours
* Ability to interpret and follow company policies, procedures, and regulatory guidelines
* Maintains professionalism and discretion when handling sensitive or confidential information

CERTIFICATES, LICENSES, REGISTRATIONS

* Must qualify for all licensing and permit requirements as mandated by federal, state, and local regulations
* Valid Clark County Health Card required

PHYSICAL DEMANDS

* Regularly required to stand for extended periods and use hands to handle tools, equipment, and objects
* Frequently required to reach with arms, speak clearly, and actively listen in a fast-paced environment
* Visual acuity required, including close vision, color differentiation, and peripheral awareness
* Ability to lift and move:
* Up to 30 lbs regularly
* Up to 50 lbs frequently
* Up to 100 lbs occasionally (with assistance or equipment as needed)

* Must be able to push, pull, bend, twist, stoop, crouch, kneel, and maintain balance in various work environments, including confined or crowded spaces
* May be required to navigate stairs, ramps, and uneven surfaces
* Must be able to perform physical tasks safely and efficiently in a dynamic and guest-facing setting

WORK ENVIRONMENT

* May be exposed to secondhand tobacco smoke
* Fast-paced, high-energy atmosphere requiring excellent multitasking and communication skills
* Frequent interaction with guests and team members in a dynamic customer service setting
* May involve standing, walking, or moving for extended periods during shifts
* Must be comfortable working in areas with varying noise levels, lighting, and temperature conditions
* Flexibility required to work nights, weekends, holidays, and overtime based on business needs
* Compliance with uniform and grooming standards is required
* Must adhere to all company policies, procedures, and regulatory guidelines
* Reasonable accommodations will be made for individuals with disabilities in accordance with applicable laws
			
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