Business Transformation Advisor 4
US
Hyland Software
Req #: 13168
Type: Regular Full Time
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Overview:
The Business Transformation Advisor 4 is responsible for performing discovery solution design making written recommendations and delivering executive-level presentations to existing and prospective customers.
Responsibilities:
* Operate as primary point of contact for multiple, complex customer engagements
* Own the process, including the evaluation of the effectiveness of customers current ("as is") solutions and the requirements for the future ("to be") state
* Lead onsite discovery meetings and interviews with customer executives, management, business and technical leads
* Generate a written report documenting discovery of findings and solution design
* Effectively collaborate with Sales, Global Services, Development, and industry teams within the Company to ensure high quality customer deliverable
* Lead pre-engagement assignments and ensure readiness of customers
* Develop content and lead webinar series and training; contribute to Company blogs, case studies and whitepapers
* Establish strong, committed relationships with current and former customers, and industry teams; initiate regular communications and stay connected
* Ensure customer satisfaction; evaluate if recommendations are implemented by customer, while also tracking, documenting results, and progress made
* Coach, mentor and motivate other Business Transformation Advisors
Qualifications:
* Bachelor's Degree
* Experience in business and technical consulting
* Substantial experience demonstrating, designing and implementing software Solutions
* Familiar with the principle of Lean Six Sigma
* Comprehensive knowledge of multiple business functions, such as Human Resources, Operations, Finance, Legal, Production, Support, and Accounting
* Excellent collaboration skills, applied successfully within team as well as with other areas
* Self-motivated with the ability to manage projects independently to completion and regularly takes on new tasks without direction
* Able to thrive in a fast paced, deadline driven environment
* Demonstrated ability to establish rapport and gain the trust of others
* Able to speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience
* Proven success at gaining acceptance of your recommendations and guidance
* Experience in providing guidance and support to developing team members
* Up to 50% travel time required
* Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job
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