Business Support Coordinator

UK-Worcestershire-Redditch

Careers (External)

Req #: 7336
Type: full-time
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Arcus FM

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				Overview:

We are recruiting for a Business Support Coordinator to join our team in Redditch.

Responsibilities:

ACCOUNTABILITIES

* Manage the organisation, coordination and logistics of meetings and events and ensure any appropriate documentation is prepared and issued as appropriate
* Manage and co-ordinate diary arrangements
* Responsible for arranging travel requests, whilst being mindful of the overall budgetary impacts.
* Coordinate meeting agendas and ensure they are complete and issued as appropriate
* Attend and take minutes of meetings for onward distribution
* Responsible for reviewing and signing off weekly time sheets for Engineers, ensuring any discrepancies are discussed and investigated prior to completion.
* Complete the Periodic Payroll report, to ensure correct wages are allocated for each field colleague based on their timesheets.
* Create and analyse reports
* Monitor / action and maintain multiple email Inboxes
* Create and maintain weekend rotas for our field colleagues and managers. Conducting weekly checks to ensure accuracy
* Completion and circulation of consistent trackers and updates, to aid with operational performance.
* Input data and maintain systems and processes
* Liaise with internal departments, senior management and all key stakeholders to ensure the smooth and efficient operation of the function
* Support the Operations Team with ad hoc projects / presentations and reporting, as and when required.
* Cascade important and relevant information to relevant team(s) and stake holders as required
* Provide updates and information on Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)
* To take a lead role in the organisation and control of the business compliance at the zone level for the colleagues training, PAT testing (DataStation) and any other ad hoc activities

Qualifications:

KNOWLEDGE AND SKILLS

* IT literate and fully proficient in the use of Microsoft Office applications
* Strong planning, analytical and organisational skills
* Excellent interpersonal skills and written communication skills
* The ability to deal with people at all levels
* Self-motivated, self-disciplined with strong time management skills
* Flexible 'can do' attitude
* Ability to prioritise and manage conflicting deadlines
* Ability to handle sensitive and confidential information in a professional manner
* High level of attention to detail
* Experience of FM and / or retail operations is highly desirable

When you join us you will receive:

* Salary: Up to  34,432 per annum depending on experience 
* 4% bonus, subject to achievement of targets
* 25 days annual leave + Bank Holidays
* Group personal pension scheme of matched contributions between 5% and 6%
* Life Assurance 
* Funded Training Sponsorship Scheme
* Cycle to Work Scheme
* Health Cash Plan
* Up to 10% off B&Q/ Trade Point
* 20% off Nuffield Fitness and Wellbeing Centres
			
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