Business Process Specialist
US-NC-Charlotte
Careers (External)
Req #: 8130
Type: Full Time
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Overview: Business Process Specialist Skanska USA Building Reports to: VP - Administration Department: Admin General Expense Location: Where position will be posted FLSA Classification: Exempt Employment Status: Full time Job Summary: The Business Process Specialist will be responsible for analyzing, designing, and implementing business process automations to improve efficiency and effectiveness. This role requires an understanding of business operations, strong analytical skills, and the ability to work collaboratively with various departments. Duties and Responsibilities: Short Term * Ability to connect with all levels of employees both project based, and office based, to develop a relationship with the stakeholders and conduct brainstorming session to identify and map out business processes. * The ability to put themselves in the end user's shoes and provide solutions that address their needs * Develop flow charts from brainstorming sessions documenting forms, decision points, actions, and other relevant items. * Review and agree with the stakeholders on a defined process map * In conjunction with the stakeholders identify potential optimization opportunities while maintaining a positive relationship with the stakeholder * After specifying a process and opportunities, the ability to program and test a system using Power Automation tools * Work with stakeholders to create a viable system * Conduct and coordinate a rollout of systems based on Power Platform / Power Automate best practices * Based upon lessons learned, modify and improve processes Establish a priority of endeavors that the company will take on maximizing impact to end users * Create a support model for issues for end users and citizen stakeholders * Reduce burdens on all employees by implementing easy to use systems that reduce overhead and drive efficiency Long Term * Become the primary point of contact for the company on Process Automation including * Establish standards, templates, and common elements so that end users' experiences are consistent and organized logically across all geographic locations and PSG's * Coordinate multiple citizen developers in their local efforts * Keep abreast of the Process Automation landscape understanding vendor roadmaps, other systems, reviewing upgrades, and charting a strategic vision for future growth * Ensure that standards are enforced for citizen developers including documenting programming so that as people rotate out of the company, the processes can be maintained * Establish and administer budgets and schedule associate with project so that they stay on track, delivery when promised, and on budget * Serve as the primary Business Process lead to work with other groups in the company Education and Experience: Required Qualifications: * Bachelor's degree in business administration, management, or a related field. * Strong analytical and problem-solving skills. * Excellent communication and interpersonal skills. * Proficiency in process mapping and data analysis tools (Visio) * Experience converting and automating workflows in Power Automate (DPA required, RPA is a nice to have), Power Apps (Canvas + Model Driven Apps), Office 365, Power BI, MS Forms, and SharePoint. * Experience with Microsoft Lists, Teams, and Box is desirable * Additional systems experience with other systems such as Quickbase, Monday.com etc is beneficial * Ability to work independently and as part of a team. * Experience managing projects, including planning, execution and monitoring to ensure process improvements are implemented successfully. * Detail-oriented with strong organizational skills. * Ability to program and test systems using automation tools. Preferred Qualifications: * Experience with Lean, Six Sigma, or other process improvement methodologies. * Certification in Business Process Management (BPM) or related fields. * Knowledge of project management principles and practices. Competencies / Skills: *This section comes from Talent and Learning and is not available at this time. Travel Requirements: Less than 5% Work Environment/Conditions: This job is performed both in the office and at home. Activities and responsibilities require frequent sitting (most often working on a computer). Due to computer usage, there may be repetitive motions of the hands and wrists. Responsibilities: Skanska is searching for a dynamic Business Process Specialist. This is a great opportunity to start a career with a company that builds things that matter and values its team. We are proud to share our culture of diversity and inclusion. Our work makes a clear contribution to society and the environment around us. We build in many different verticals. Whether we are building schools to provide inspiring spaces for learning, roads to connect communities, or hospitals to care for patients, it all contributes to our purpose - we build for a better society. Skanska's values -Be Better Together, Act Ethically and Transparently, Commit to Customer, and Care for Life-are deeply engrained in how we work, which is why our values support and drive our D&I efforts. The Business Process Specialist will be responsible for analyzing, designing, and implementing business process automations to improve efficiency and effectiveness. This role requires an understanding of business operations, strong analytical skills, and the ability to work collaboratively with various departments. Business Process Specialist Required Qualifications: * 3+ years of experience with process mapping and data analysis tools (Visio). * 3+ years of experience in programming Power Apps (Canvas, Office 365, Power BI, MS Forms, and SharePoint). * 3+ years of experience managing projects to achieve successful implementation of process improvements. * Bachelor's Degree - or 8 years equivalent experience plus a minimum of 7 years prior relevant experience. Currently, the company is not considering applicants for this position who now or in the future require employment sponsorship by the company. Our Investment in you: * * * We believe that Benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options (including medical, dental, and vision insurance plans), expert guidance, and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially, and emotionally through the big milestones and in your everyday life. Please visit the compensation and Benefits summary on our careers site for more details. * As a Skanska community, our values ground us, and our diversity of experience propels us forward. No matter what your career stage, there's a place for you to thrive here and partner with us in shaping how our world lives, moves, and connects. * At Skanska, we Care for Life. And we're committed to supporting your whole health and peace of mind through inclusive and personalized total rewards. * We're committed to your success by developing you in your role and supporting your career growth * Compensation and financial well-being - Competitive base salary, excellent bonus program, 401k, & Employee ownership program. Come work with us and join a winning team! Qualifications: Background Check Required Skanska is an Equal Employment Opportunity (EEO) Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, disability, age, genetic information, citizenship, protected veteran status, or any other categories protected under applicable federal, state, and local laws. Skanska Equal Employment Opportunity Skanska uses knowledge & foresight to shape the way people live, work, and connect. More than 135 years in the making, we're one of the world's largest construction and project development companies. With operations in select markets throughout the Nordics, Europe and the United States, global
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