Business Process Rep

				Overview:

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Responsibilities:

As part of the KGS Global Customer Operations (GCO) - Global Business Service (GBS) team, the job role is:

* To provide 2nd/3rd Level Web/Technical Production Support of eBusiness Web Tools for our Keysight customer base. Design, Development, Testing and general technical Support / maintenance of web applications/portals.
* Work with different businesses, vendors and internal customers to provide effective and timely support.
* Should act as a Technical and Business consultant for the projects assigned.
* Should be flexible to work 24 x 5 as per job requirements.
* To provide end to end support on customer queries over email/phone.
* Work with deadlines and should meet 100% SLA.
* Co-ordinate and manage end to end delivery.

Qualifications:

B.E/B.Tech/MCA/GNIIT in computers, EC, telecommunications or other related streams with minimum 3-5 years of working experience in web domain with following skills:

* Strong coding/development knowledge of one or more of the server-side technologies [ASP, ASP.Net, C#, JSP, Servlets, ColdFusion, Python] and front-end technologies/frameworks like Bootstrap, HTML, DHTML, VBScript, JavaScript, CSS, Angular JS, NodeJS is must.
* Prior working experience on ReactJS framework is highly preferred.
* Good working knowledge of any of the database like MS Access, SQL server, Oracle, MySQL is a must with minimum Database Administration.
* Should have proven expertise on handling, application/module development, implementation & support of Web applications and/or cloud-based web solution.
* Superior listening, communication and problem-solving skills. Ability to investigate and resolve customer issues.
* Self-motivated; works independently with minimum direction in a distributed team environment.
* Strong technical skills to understand complex web architecture and deliver an integrated IT solution against a business requirement.
* Quick learner, strong team player with strong logic & analytical aptitude.
* Person should be willing to take Initiative and challenges in work. 

Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***
			

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