Business Operations Coordinator, Data Specialist
US-VA-Richmond
Careers (External)
Req #: 14292
Type: Full Time
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Overview: Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today's biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us. The American Heart Association the "Association" has an excellent opportunity for a "Business Operations Coordinator, Data Specialist" located in Glen Allen, VA. This position is office-based requiring 4 or 5 days a week in the office. This is a full-time non-exempt hourly position with an excellent benefits package and a 37.5 hour week. In this role, you will report to the Region Director of Business Operations and will work with a team of fundraisers and coordinators to manage the data for various markets within the region. This position will have a travel component to assist with fundraising events with day/night of support as needed. The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally. #TheAHALife is our company culture, our way of life, reflecting our diversity, equity & inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued(tm) at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X (formerly Twitter), and at heart.jobs. Responsibilities: Primary Responsibilities Include: * Opening mail daily and processing donations in accordance with policies and procedures established by the finance department. * Data entry and reconciliation of donations primarily related to fundraising events involving several systems used at the Association. * General office management including ensuring office equipment is functioning properly, supplies are ordered and stocked, deliveries are accepted, guests are directed to appropriate staff and building maintenance is coordinated with VP of Business Operations. * Event data entry into various database systems including Dynamics, Luminate and Greater Giving. * Maintaining accurate leadership and pipeline data in Dynamics * Sponsorship Processing * Revenue recording into event systems * Monthly event revenue reconciliations * Quarterly Gold Standard Board data maintenance * Research financial questions and inquiries * Request recodes as needed. * Generate reports in all systems as requested by fundraising partners * Maintain a high level of service by responding to customer inquiries both internally and externally in a knowledgeable and timely manner. * Process cash, checks and credits cards with outstanding attention to detail while maintaining the highest level of security in accordance with internal controls. * Serve as on-site contact for facility maintenance and upgrades, including but not limited to office and safety equipment, furnishings, building systems, emergency procedures and planning, as well as security and risk reduction programs. Qualifications: Want to help get your resume to the top? Take a look at the experience we require: * University/College degree or equivalent experience, preferred. * Minimum three (3) years work experience in administrative office experience or project coordination experience, with strong attention to detail is required. * Excellent computer skills (Word, Excel, PowerPoint, Publisher, Outlook) * Ability to work independently and prioritize multiple tasks while managing multiple territories simultaneously. * Excellent attention to detail, verbal, and non-verbal communication, with highly effective organizational and time management skills * Ability to work outside of standard hours which may involve some evenings and/or weekends. * Ability and willingness to travel periodically throughout assigned geographical territory. * Knowledge of and skill in report preparation, proofreading and attention to detail. * Proven background and willingness to work in an atmosphere requiring flexibility and change. * Ability to lift and/or move large objects (such as boxes) with the expectation that heavier items would be broken down into smaller components or requesting additional assistance may be required before lifting and/or moving. * Must pass background check and must be at least 18 years old. Preferred Qualifications, not mandatory to qualify: * Experience using Tableau reports. * Proficient in Microsoft SharePoint system * Proven track record of responding quickly to changing ideas, responsibilities, expectations, strategies, and other processes at work.
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