Business Development Manager - OnTech Smart Services
US-CO-Englewood
Attract-careers1
Req #: 98628
Type: Fulltime-Regular
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Overview: The In-Home Services Corporate team is devoted to supporting thousands of talented employees in delivering the industry's best products and solutions. Constantly refining our best-in-class service, IHS Corporate manages the behind-the-scenes operations to ensure a seamless customer experience through analytics, project management and training initiatives. Responsibilities: Key Responsibilities: * Identify new business opportunities, develop strategic partnerships, and collaborate with internal teams to develop innovative solutions for customer needs * Articulate OnTech's capabilities to offer "field service as a service" that ultimately enhances customer satisfaction, reduces cost, and improves operational efficiency for our clients * Develop and execute comprehensive business strategy to increase market share and expand OnTech's footprint * Conduct market research to identify emerging trends, customer needs, and competitive insights * Use date-driven analysis to guide decision-making and prioritize growth opportunities * Lead negotiations and manage the end-to-end sales process, from initial contact to contract signing * Establish and maintain strong relationships with key stakeholders, including suppliers, carriers, and technology providers * Cross-functional collaboration with operations, finance, legal, and technology teams to ensure seamless execution of new business initiatives, and alignment with operational capabilities and financial goals * Monitor and report on key performance indicators (KPIs) for business development initiatives * Provide regular updates to senior leadership on progress against growth objectives Qualifications: Education and Experience: * Bachelor's degree in Business, Supply Chain, or a related field * 3+ years of experience in Operations, Supply Chain, Business Development, or Sales, preferably within telco or logistics services * Expertise in evaluating client requirements for product installation or third party logistics, and translating these needs into business proposals * Experience overseeing technical project delivery, coordinating between operations teams and clients to ensure customized solutions are aligned with business and client expectations Skills and Qualifications: * Understanding of industry standards and regulations relevant to home security, satellite internet, and smart home product installation * Ability to leverage knowledge of forward & reverse logistics to develop solutions that utilize our residential technicians and distribution network for delivery, installation, warehousing, returns, refurbishment, and recycling capabilities, to compliment needs of our partners * Excellent negotiation and communication skills, with the ability to influence at all levels of an organization Visa sponsorship not available for this role
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