Briefing Coordinator, I
US-IL-Lincolnshire
Zebra Technologies
Req #: 110533
Type: Employee|Employee|Regular Full-time
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Overview: The Briefing Coordinator is a highly visible role responsible for planning impactful customer and partner engagements for Zebra's Executive Briefing Program, whether conducted on-site, off-site or virtual. The role is accountable for review and acceptance of scheduling requests and working with account teams to create impactful agendas to exceed customer expectations and evaluate success. This role will coordinate meeting and event logistics in preparation for Briefings and maintain a high level of professionalism within the Experience Center. The role will also support the growing Customer Advisory Board Program, responsible for membership communications, and meeting coordination both in-person and virtually. This role requires hybrid work in our Lincolnshire, IL location. Responsibilities: * Coordinate highly visible Executive Briefings for Zebra's Executive Briefing Program * Process briefing requests from account teams, facilitate agenda planning and communication with internal Discussion Leaders, and conduct post-briefing surveys * Uncover desired outcomes from sale teams * Secure and prep all Briefing participants * Host the customer and ensure a positive experience * Assist in maintaining and growing the internal pool of Zebra Discussion Leaders and Subject Matter Experts * Manage on-site briefing logistics including audio visual requirements, catering, transportation, and off-site reservations at local venues * Promote the Executive Briefing Program across Zebra sales and marketing teams to increase program utilization * Learn Zebra's portfolio of products and solutions and attain proficiency to conduct high-level tours of the Experience Center * Creatively contribute to marketing Zebra's Executive Briefing Program internally and externally through intranet, website, social platforms, video, blogs, and other creative content * Enrich the visitor experience by curating digital display content (video, presentations, infographics, etc.) within the Experience Center * Execute post-briefing surveys to visitors and internal teams, process and communicate feedback to account teams and leadership * Support all aspects of the Customer Advisory Program, from membership management to event coordination and on-site logistics Qualifications: Required Qualifications: * Bachelor's degree in related field * Relevant experience in a customer facing marketing role, executive briefing program or events Preferred Qualifications: * Proficiency with Microsoft Office platforms * Experience with BriefingEdge platform a plus * Experience with Adobe Illustrator and Canva a plus * Knowledgable of Zebra's product portfolio and solutions * Marketing professional with understanding of planning, execution, and measurement best practices * Self-motivated and directed person, requiring minimal supervision for successful completion of assignments * Strong administrative skills * Ability to embrace and help deliver upon the vision of the account team expectations * Strong interpersonal and customer service skills * Strategic thinker with ability to drive continuous improvement of processes * Excellent project management and organizational skills * Experience and confidence to lead discussions with diverse teams spanning sales, marketing, engineering, portfolio managers, business leaders and executives Travel Requirements: Up to 10% travel Come join the herd! Zebra is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf Conozca sus Derechos: https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure. To all recruitment agencies: Zebra does not accept agency resumes. Please do not forward resumes to Zebra employees or any other team members. Zebra is not responsible for any fees related to unsolicited resumes and direct engagement with Zebra employees.
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