Branch Manager (Tri-City Industrial Power) - Cleveland, OH
US-OH-Cleveland
3rd - Careers (External portal)
Req #: 28826
Type: Regular Full-Time
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Overview: East Penn Manufacturing, a world class leader in lead-acid battery manufacturing is looking for a Branch Manager at our Tri-City Industrial Power facility in Cleveland, Ohio. The Branch Manager is responsible for the operations pertaining to the warehouse, warehouse personnel, and Sales Representatives. The Branch Manager is responsible for increasing sales and service revenue while controlling expenses to meet corporate objectives and promoting a safe and productive working environment. The Branch Manager is directly involved in all aspects of hiring and developing the sales team, service technicians, and all support staff. The Branch Manager is committed to the company's success while upholding East Penn Company policies and culture. Estimated salary range: $80,000 - $90,000 Salary ranges are determined by role, level, and location. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and training. Responsibilities: Responsible for properly managing sales, service technicians, support staffing, equipment, and warehouse facility, to safely achieve profitably and maximum efficiencies. Manage and direct staff of sales personnel to meet sales goals and objectives. Daily travel required to meet with customers, with a minimim of 50% of time being spent in the field. Sales: * Manage assigned accounts * Develop and coach sales team * Develop strong customer relationships by working in the field with each Sales Team member * Attend open houses and customer events with Sales Team * Participate in and conduct training sessions for employees and customers * Review and understand all National and OEM Account program details * Ensure Sales Team is complying with Salesforce and expense reporting * Conduct weekly/bi-weekly individual sales review meetings with sales team members * Conduct quarterly sales meetings * Responsible for maximizing P&L results * Develop annual business plans * Demonstrate positive motivation and commitment to meet goals and deadlines * Resolve customer issues and provide outstanding customer relations * Provide competitive information to the Director * Submit all required reports to the Director in a timely and professional manner * Understand and maximize the efficiency of each Sales Team member Operations: * Establish and manage a safe and efficient operational staff * Review all Branch expenses * Assist in development of operating and capital expenses * Work with sales Team to develop appropriate inventory levels based on current business climate * Ensure the Branch is in compliance with all government rules, OSHA guidelines and company regulation * Establish, communicate and enforce standards and expectations for customer relations to provide outstanding customer service * Complete monthly OSHA checklist * Participate in inventories to help monitor and control variance * Establish standards with Service Manager on processes to assure maximum output productivity to meet customer demand * Ensure that Company Code of Conduct is implemented, and disciplinary action is taken, when necessary, with support from Personnel Department * Participate in bi-weekly Branch conference call Leadership: * Ensure proper performance and organizational growth through effective recruitment, development, and succession planning * Empower employees to take on more responsibilities * Set goals and standards for the sales and operation teams that are obtainable and that lead to overall organization improvement * Supports East Penn's open-door policy * Cultivate a positive work environment that makes employees feel appreciated * Identify key people within the Sales organization to mentor for professional advancement * Demonstrate and support East Penn's Guiding Principles Qualifications: Experience & Qualifications * 3 - 5 years sales experience * Strong financial understanding (example: manage P&L, costing) * Experience in a related field * Must have a valid driver's license and good driving record Education/Certification * High School diploma or equivalent required * Bachelor's degree preferred Skills & Competencies * Excellent communication and interpersonal skills * Strong leadership and organizational skills * Detail oriented * Problem solving * Decision making skills * Ability to multitask effectively * Professional appearance and attitude * Working knowledge of Microsoft Office * Working knowledge of company issued IT equipment * Public speaking/presentation skills * Self-motivated and goal orientated * Conflict management skills Ideal candidate currently resides in the Greater Cleveland, Ohio area
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