Overview:
The Bistro Attendant is responsible for delivering excellent food and beverage service to guests in The Bistro while creating a welcoming, efficient, and upbeat environment. This role supports breakfast, dinner, and evening bar service by preparing menu items, serving guests, maintaining cleanliness, and upholding Courtyard by Marriott brand standards.
Responsibilities:
* Greet guests warmly and provide prompt, courteous service
* Prepare and serve breakfast, dinner, and bar menu items according to brand standards
* Operate POS system accurately, process payments, and handle cash responsibly
* Prepare coffee, espresso drinks, and beverages including beer and wine (where applicable)
* Maintain cleanliness and organization of Bistro, kitchen, and dining areas
* Set up and break down Bistro service areas for each shift
* Monitor food quality, freshness, and presentation
* Restock food, beverages, and supplies as needed
* Follow all food safety, sanitation, and alcohol service policies
* Respond to guest requests and resolve concerns professionally
* Work collaboratively with hotel staff to ensure guest satisfaction
* Comply with all Marriott brand standards, policies, and procedures
Qualifications:
* High school diploma or equivalent preferred
* Previous food and beverage or customer service experience preferred
* Ability to work flexible hours, including mornings, evenings, weekends, and holidays
* Basic math and cash-handling skills
* Strong communication and interpersonal skills
* Ability to multitask in a fast-paced environment
* Must be able to stand for extended periods and lift up to 25 lbs
* Food handler and alcohol service certification (or willingness to obtain)
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