Billing Specialist
US-TX-Dallas
careers
Req #: 4004
Type: Regular Full-Time
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Overview:
We are CalAmp, a connected intelligence company that gives people the ability to track, monitor and recover their vital assets with real-time visibility and insights.
Currently, we are seeking a Billing Specialist with at least 2 years of experience. This is an exciting opportunity for those who align with our core values (Inclusion, Innovation, Execution, Customer Success) and for those who desire to build, sell, and/or support connected solutions and services.
We proudly offer the stability and security of an established publicly traded tech company yet nurture and embody an entrepreneurial spirit. We give our people excellent compensation packages, an extensive suite of medical and retirement benefits, a flexible paid time off policy, accommodating work schedules (home based), an employee stock purchase plan, continued education assistance & training programs, support for personal wellness, and company sponsored philanthropic opportunities.
Responsibilities:
This position is responsible to coordinate billing and clerical information between CalAmp and end-customer functions to support Global billings for all CalAmp markets.
Responsibility Specifics:
* Contract, monthly subscription, shipment, billings (including international billings)
* Ad hoc/miscellaneous billing as required
* Daily contact with customers and other departments to resolve issues in all billing processes
* Email/phone calls to support billing customer service
* New billing service add-ons
* Billing disconnects
* Portal invoice submission
* Invoice and billing backup creation and delivery
* Processing credit memos
* Assist in revenue recognition reporting and projects
* Assist in external and internal audit support
* Other ad-hoc projects as needed
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties
of responsibilities that are requires of an employee for this job. Duties, responsibilities, and activities may change at any time
with or without notice.
Qualifications:
Must Haves
* The ability to pay close attention to detail, organize and schedule work effectively, work efficiently under time constraints in a fast-paced environment and be able to handle multiple tasks while solving problems.
* Proficient in Microsoft Office Suite (i.e., Outlook, Word, Excel, etc.)
* Must be a proactive team player
* A resourceful and professional individual willing to work flexible hours, including overtime if and when necessary
* 2+ years of experience related to billings, invoicing, customer service, accounts receivable and general accounting; public company experience is a plus
* Associate's degree in Accounting, Business or related fields
* Excellent verbal/written interpersonal and customer service communication skills
* Ability to multi-task and prioritize deadlines and deliver assignments on time
Essential Soft Skills/Strong Pluses
* Experience with Billing or CRM software (Salesforce and Oracle, etc.)
* Experience Accounting/Finance
* Experience with Contract legal interpretation
* Technical Skills: Data mining, data management, process documentation, testing, debugging, troubleshooting, requirements gathering, and process architecture system basics
* Multilingual in English/Spanish
* Excellent project management and organization skills
* Inspiring, motivating, positive attitude
* Results driven
* Ability to work under pressure
* Outgoing and ability to work with others at varying levels within the organization and in different countries
Character Trait
This place isn't for everyone. It's challenging. It's fast-paced. Your job description may change. But, the rewards of billing accomplishments are amazing!
If you are a talented Billings Specialist with at least 2 years of experience and an interest in the Internet of Things domain, we want to speak with you.
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