Billing Specialist IV (Mexico City, Mexico)

				Overview:

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world's leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future. 

You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.

Responsibilities:

* Preparation of billing files with customer, product, and promotional pricing data with 100% accuracy and timely delivery. 
* Generate invoices for merchants, suppliers, and business-to-business clients.
* Research and analysis of billing issues on multiple platforms and companies.
* Develop an end-to-end understanding of the billing process between InComm and assigned merchant/partner; understanding how sales are recorded on both sides, how data flows between the two entities, and learning where breakpoints exist in the flow to monitor the accounts.
* Analyze and document current processes with the goal of streamlining and improving these processes. Work with tech teams to automate processes where beneficial.
* Utilize Billing distribution for invoice and credit memo requests.
* Save invoices, CFDI's, and payment complements to shared locations.
* Submit credit memo requests to Billing Manager after complete and accurate research is conducted to fix errors.
* Assist in the preparation of audit documents and handle audit requests.
* Provide assistance in bookkeeping functions to external accountants.
* Communicate and conduct meetings with external parties to obtain accurate, workable data and other information. Work with internal resources, providing them with adequate data to identify issues with their setups and systems to minimize discrepancies on their end.
* Work with the collections team on weekly aging reports.
* Review billing issues and open tickets with appropriate teams for resolution.
* Manage and serve as billing backup for all accounts.
* Collect and store CFDI documents and payment complements.
* Complete tasks and project deadlines as assigned by Manager.

Qualifications:

* Bachelor's Degree required with 3 to 5 years of relevant work experience.
* Detail oriented and highly organized.
* Requires excellent verbal and written communication skills: Spanish and English
* Prior experience working with large sets of data (at minimum 250,000 rows at any given point).
* Ability to self-direct activities, set priorities, and meet deadlines. 
* Natural curiosity about how things work and how they can be improved.
* Ability to communicate at various levels throughout an organization both internal and external. 
* Flexibility, including ability to adapt quickly to changing priorities in a high-pressure environment.
* Strong analytical and problem-solving skills; ability to develop and use structured approaches to identify root causes of issues and recommend resolutions; ability to present results in a meaningful way.
* Strong pattern recognition skills.
* Strong knowledge of database and spreadsheet software with intermediate Excel skills. 
* Experience with Microsoft Office applications required.

InComm provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran's status, age, disability status, genetics or any other category protected by federal, state, or local law.
 
*This position is eligible for the Employee Referral Bonus Program-Tier 3
			

Apply

Share this job:

Share this Job

View company profile

InComm

Connect To Our Company