Bilingual Support Analyst - Spanish

				Overview:

GDC IT Solutions is currently seeking a Bilingual Support Analyst - Spanish. This is a fully remote opportunity with an 2:00 AM to 10:00 AM shift, Monday through Friday.

Responsibilities:

* Provide customer service support in both English and Spanish, ensuring effective communication with all users
* Offer customer service assistance to both technical and non-technical end users
* Flexibility to work off-hours or shifts, as needed

Qualifications:

* Fluent in both Spanish and English
* Outstanding customer service skills with the ability to support end users remotely via phone and email
* Patient and professional when supporting non-technical users
* Strong verbal and written communication skills are essential
			

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