Overview:
At St. Luke's, we pride ourselves on fostering a workplace culture that values diversity, promotes collaboration, and prioritizes employee well-being. Our commitment to excellence in patient care extends to creating an environment where our team can thrive both personally and professionally. With opportunities for growth, competitive benefits, and a supportive community of colleagues, St. Luke's is truly a great place to work.
What You Can Expect:
The Expanded Care Management Team (ECMT) is a significant part of the overall mission and priority strategic aim for the St. Luke's Health System. Care management is about 'knowing' and 'connecting' patients with needed resources, enhancing self-sufficiency, and supporting equitable access to excellent care. ECMT roles will have a shared responsibility for an inbound referral work queue for patients in need of care management support or may be experiencing barriers in the domains of Social Drivers of Health (SDOH). Focused care management and SDOH interventions are the model for how SLHS will 'open the door' to low-friction high-quality value-based care. ECMT team members will assist patients with care coordination and care navigation and need to be active participants in the implementation phase of the department and contribute to training/onboarding of other ECMT colleagues as we grow.
* Provides information and referral services, including, but not limited to: local/regional health and mental health providers, social service agencies, government agencies, emergency services, and financial assistance programs directly to patients/clients.
* Collaborates with other community health coordinators in providing programs and services, collecting and assessing client statistics as needed for evaluation, funding and reporting purposes.
* Assists with community benefit activities, including assessment, tracking and implementation of community health initiatives, developing and distributing class schedules and public relations materials.
* Assists with translation of department and organization (as needed) materials from English to Spanish.
Minimum Qualifications:
* Education: Bachelors degree or experience in lieu of degree
* Experience: 2 years relevant experience
* Licenses/Certifications: Must speak and write Spanish fluently
Responsibilities:
Responsible for assisting the manager with planning, creating, implementing and maintaining health promotion, wellness, education, and disease prevention programs for the community. Serves as a liaison between the community and the organization. Must be capable of performing all these duties in both English and Spanish.
* Plans, coordinates, implements, and instructs (as appropriate) the organization and community-based health promotion and wellness education programs, including but not limited to: parenting classes, health education, lectures, support groups, health screenings, health fairs, and conferences for inpatients/outpatients.
* Provides information and referral services, including, but not limited to: local/regional health and mental health providers, social service agencies, government agencies, emergency services, and financial assistance programs directly to patients/clients.
* Collaborates with other community health coordinators in providing programs and services, collecting and assessing client statistics as needed for evaluation, funding and reporting purposes.
* Assists with community benefit activities, including assessment, tracking and implementation of community health initiatives, developing and distributing class schedules and public relations materials.
* Assists with translation of department and organization (as needed) materials from English to Spanish.
* Perform other duties and responsibilities as assigned.
Qualifications:
* Education: Bachelors degree or experience in lieu of degree
* Experience: 2 years relevant experience
* Licenses/Certifications: Must speak and write Spanish fluently
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