Bilingual Customer Service Representative
US-PA-Canonsburg
CCC
Req #: 349606
Type: Full Time
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Overview: Bilingual Customer Service Representative - Spanish/English - Healthcare - $16+/hr - No Weekends Location: 400 Technology Drive Canonsburg, PA | On-Site Position Are you fluent in Spanish and English? Do you have a passion for helping people and solving problems? Join Select Medical as a Bilingual Customer Service Representative, where you'll support patients and healthcare providers in a professional, compassionate environment. This is a full-time, on-site role with no weekend hours and plenty of room for growth in the healthcare industry. Why You'll Love This Job: * Competitive Pay - Starting at $16.00+/hour, based on experience * Work-Life Balance - Monday to Friday, 8:30 AM - 5:00 PM (No weekends!) * Comprehensive Benefits - Health, Dental, Vision, 401(k) with match, PTO & more * Career Growth - Build valuable experience in healthcare, billing, and customer service * Team Environment - Supportive, inclusive, and mission-driven workplace Responsibilities: What You'll Do: As a Bilingual Customer Service Representative, you will: * Support Patients & Providers - Answer calls and emails, process payments, and respond to inquiries * Resolve Billing Questions - Help patients understand insurance claims, balances, and account details * Keep Accurate Records - Document all communications and update internal billing systems * Assist Internal Teams - Distribute mail, follow procedures, and provide departmental support * Ensure Compliance - Follow HIPAA regulations and internal policies to protect sensitive information Qualifications: Top Skills for Success: ✅ Fluent in Spanish and English (speaking, reading, and writing) ✅ Excellent communication and customer service skills ✅ Comfortable working in a fast-paced, office-based environment ✅ Familiarity with Windows-based computer systems Preferred: ⭐ 1+ year of customer service, medical office, or call center experience ⭐ Experience with medical billing, insurance, or front desk operations ⭐ Familiarity with Windows-based computer systems Required: High School Diploma or GED Work Environment & Physical Demands: * Office setting with extended periods of sitting. * Ability to lift up to 35 lbs.
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