Beverage Server - Part Time
US-LA-Harvey
Careers (PNG Apply)
Req #: 124218
Type: Regular Part-Time
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Overview: We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! Responsibilities: * Adheres to all departmental and property policies and procedures regarding guest service standards. * Provides prompt, courteous beverage refreshment service to casino guests. * Maintains accountability for all cash receipts, complimentary charges, drink tokens, room charges, and issue banks. * Keeps informed of continually changing promotional beverages, events, and services. * Maintains integrity of all financial controls and responsibilities. * nteracts with guests and co-workers in a helpful, positive, professional, and friendly manner. * Resolves service issues according to established guidelines. * Serves tables in proper order of arrival with exceptions in common sense situations or as ordered by supervisor. * Performs all other related and compatible duties as assigned. * Maintains strict confidentiality in all company matters. Qualifications: * High School Diploma or equivalent preferred. * Previous Beverage experience required; one (1) year of cocktail server experience in a fast-paced environment preferred. * Cash handling experience required. * Must have excellent customer service and interpersonal skills. * Must have strong written and verbal communication skills; must be fluent and literate in English. * Ability to maintain a high level of confidentiality and professionalism. * Mobility and dexterity to carry and serve a tray of beverages weighing 15 pounds. * Ability to work collaboratively and communicate effectively with team members at all levels of the organization. * Must be able to handle a flexible work schedule, including nights, weekends, and holidays.
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