Benefits Coordinator
US-TN-Brentwood
Careers (External)
Req #: 132845
Type: Regular Full-Time
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Overview: Make Lives Better Including Your Own. The happiness of those we serve is dependent on the happiness of our associates, so you'll receive competitive compensation and a benefits package with additional perks designed to make you smile. The work you do will be challenging yet rewarding. But you'll earn more than a paycheck; you can enjoy opportunities to grow your career, as well as ongoing programs catered to your health, financial, mental, and emotional needs. Most of all, we believe you can find purpose, meaning, and the chance to be a part of something bigger than yourself. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. We believe that in order to best serve our residents and patients, we need to first serve our associates. One way we do that is through our benefits. Our offerings include, but are not limited to: Full-time and part-time associate benefits: * 401(k) Retirement Savings Plan * Benefit plan package * Employee Stock Purchase Program * Pre-tax Commuter Benefit * Associate Compassion Fund * Associate Discounts * Identity theft protection * Pet savings and insurance plans * Voluntary benefits available Full-time associate benefits: * Extensive Insurance Plans, including medical, dental, vision, flexible spending account, health savings account and more. * Paid Time Off * Adoption Benefit * Tuition Reimbursement * Company-provided life insurance and accidental death and dismemberment (AD&D) * Voluntary STD and LTD Please note, Brookdale has adopted a policy requiring all associates to be fully vaccinated against COVID-19, subject to limited exemptions based on medical conditions, sincerely held religious beliefs, or applicable state laws and regulations. Responsibilities: Provide overall administration and compliance of various associate benefit programs, primarily by providing phone and online support. Assist the benefits team in administering programs and information regarding the organization's benefits offerings. * Answers various benefit-related questions from associates via a helpline phone queue and ServiceNow, an online ticketing system. Assists in resolving employee questions regarding the benefit programs. * Updates the benefit enrollment platform and PeopleSoft to document benefit enrollment actions and to provide information to payroll. * Maintains and processes records and documents necessary for implementing and/or cancelling benefit coverage. * Examines employee records and provides information to authorized persons. Ensures confidentiality of records and adheres to established record keeping and retention guidelines. * Understands plan coverage provisions and can apply them to individual employee situations. * Assists with the administration of the PTO program. Monitors PTO system to ensure accuracy. Processes PTO donations. Notifies payroll of adjustments. * Processes benefit carrier invoices, life insurance claims and court orders. * Assists in administration of benefit billings for part-time employees or those on leave of absence. * Performs other duties as assigned. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/ her supervisor. Qualifications: Education and Experience High school diploma or General Education Degree (GED) required. Associates or Bachelor's degree in Human Resources, Business Administration or related field preferred. Minimum of one year of human resources or benefits experience preferred. Certifications, Licenses, and other Special Requirements None Management/Decision Making Makes standard and routine decisions based on detailed guidelines with little independent judgment. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor. Knowledge and Skills Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Proficiency in Microsoft Office (Word and Excel). Physical Demands and Working Conditions * Standing * Walking * Sitting * Use hands and fingers to handle or feel * Reach with hands and arms * Stoop, kneel, crouch crawl * Talk or hear * Vision * Requires interaction with co-workers, residents or vendors Brookdale is an equal opportunity employer and a drug-free workplace.
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