Bellperson Overnight (Part Time)

				Overview:

* To provide assistance and services for guests, as well as the hotel, in order to ensure pleasurable accommodations.

Responsibilities:

* Use friendly and appropriate expressions when engaging guests.
* Be fully acquainted with the different points of interest.
* Ensure the delivery of packages to guestrooms, executive offices or meeting rooms.
* Ensure that the public areas, bell closet are maintained, clean and tidy.
* Follow-up with guest complaints to ensure that any problems are resolved.
* Utilize bell carts effectively and with caution.
* Ensure the floor is covered 100% of the time, including the Front Desk.
* Direct guests to the Front Desk or meeting rooms.
* Call taxis and/or shuttle for guests as needed.
* Assist, retrieve and load luggage for guests.
* Notify the Front Desk and Guest Services of VIP arrivals whenever possible.
* Engage in conversation with as many guests as possible.
* Attend all designated staff meetings and training sessions.
* Complete all tasks assigned by manager.
* Aid guests in locating other areas of the hotel (walk them to destination if possible).
* Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets.
* Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications.

Qualifications:

* Excellent customer service skills.
* Must have strong communication, presentation, training and organizational skills.
* Maintain a professional business appearance, attitude and performance.
* Must be able to work a flexible schedule including weekends and holidays.
* Candidates must be able to speak fluent English.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
			

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Omni Hotels Management Corporation

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