Bellperson

				Overview:

To provide assistance and services to guests in order to ensure that their arrival and departure experience is pleasurable and informative.  Full time, part time and on call positions available.  

Responsibilities:

* Use friendly and appropriate expressions when engaging guests
* Be fully acquainted with the different points of interest
* Ensure the delivery of parcels, mail and special deliveries to guestrooms, executive offices, or meeting rooms
* Ensure that the public areas, bell closet are maintained, clean and tidy
* Follow-up with guest complaints to ensure that any problems are resolved
* Arrange special requests for guests including and not limited to flowers, rental cars, forwarding luggage, sight-seeing tours and advising of different quality local shopping area
* Utilize bell carts effectively and with caution
* Ensure the floor is covered 100% of the time, including the Front Desk
* Direct guests to the Front Desk or meeting rooms or call shuttle for guests as needed
* Assist, retrieve and load luggage for guests
* Notify the Front Desk and Guest Services of VIP arrivals whenever possible
* Engage in conversation with as many guests as possible
* Attend all designated staff meetings and training sessions
* Complete all tasks assigned by manager
* Aid guests in locating other areas of the hotel (walk them to destination if possible)
* Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
* Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications

Qualifications:

* Must be at least 18 yrs of age
* Must have a valid driver's license and clean driving record
* Lift, carry, and place objects weighing up to 50 lbs. without assistance
* Move, push, and pull objects weighing up to 100 lbs. without assistance
* Stand and/or walk for an extended period or for an entire work shift.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement 

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
			

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Omni Hotels Management Corporation

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