Bellman | Full Time

				Overview:

To provide assistance and services to guests in order to ensure that their arrival and departure experience is pleasurable and informative.

Responsibilities:

Essential Functions:

* To assist in the transport and storage of guests' luggage
* To properly "log" all trips originating from the "Bell Stand."
* Knowledge about daily events happening within each hotel.
* Responsible for a clean and "smart" appearance of uniforms.
* Knowledgeable about all hotel amenities.
* Responsible for the cleanliness and upkeep of the front drive and lobby area.
* Interact with every guest using Omni Standards.
* Fully understand and implement "Moments of Service".
* Call taxi for guests as needed.
* Direct guests to the Front Desk.
* Inform leaders of any challenges in the process.
* Accept other special duties as required by management.

Tools and Equipment:

* Computer and printer, telephone, pen/pencil, photo-copying machine, facsimile machine 
* Bell Stand and Bell-Carts

Working Environment:

* Interior and on occasion exterior of hotel with exposure to weather conditions.

Qualifications:

Hotel Specific Essential Functions:

* Ensure cleanliness of bell closets and bell carts.
* Answer phones using the proper "Moments of Service" scenario.
* Follows proper gratuity procedures.
* Maintains proper posting/lobby positions.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
			

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Omni Hotels Management Corporation

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