Overview:
Follow your passion all the way to paradise at TradeWinds Resort, a Tampa Bay Times Top Workplace for seven years in a row! TradeWinds features two destination resorts just 200 flip flops from one another along the gorgeous Gulf Coast on St. Pete Beach.
The Bellperson is responsible for assisting guests with luggage upon arrival and departure and accommodating guests during their stay in an attentive, courteous and efficient manner.
Responsibilities:
* Load and unload luggage carts.
* Organize and deliver luggage for tour groups
* Escort guests to rooms and familiarize them with hotel services.
* Inspect guest's room to ensure it is in order and that supplies are adequate.
* Explain features of the room including operation of electronic devices and entertainment.
* Check/store luggage for arrivals and departures with luggage tags.
* Store, track, and deliver packages as needed.
* Deliver messages to meeting rooms.
* Maintain current listing of local and area attractions, special events and activities.
* Ensure lobby reader board is correct.
* Provide information, maps and directions as required.
* Where applicable answer console to assist front desk agents.
* Show guestrooms and suites as needed and emphasize the hotel's amenities.
* Perform other duties as requested by management.
Qualifications:
* High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
* Must have a valid driver's license for the applicable state. (If applicable)
* Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
* Ability to stand during entire shift.
* Must be able to effectively communicate both verbally and in writing
* Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
* Must be able to maintain confidentiality of information.
* Knowledge of the St. Pete Beach area is a plus.
* Open availability to work weekends and holidays as they are our busiest times.
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