Bell Attendant
US-LA-Lake Charles
Careers (PNG Apply)
Req #: 124000
Type: Regular Part-Time
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Overview: We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! Responsibilities: - Accurately transports guests' luggage to the assigned room following completion of the registration process. - Picks up guests' luggage upon departure and transfers to proper form of transportation or delivers for storage. - Provides fast and flawless guest service by supplying guests with information regarding Hotel/Casino amenities, special events, and travel directions. - Assists guests with room changes and maintains room key security. - Actively participates in maintaining a spotless and safe working environment. - Completes required room slip information and submits/forwards to the appropriate personnel. - Follows and ensures compliance with all established safety and security guidelines. - Resolves service issues according to established guidelines. - Maintains strict confidentiality in all company matters. Qualifications: - Must have the ability to lift/move up to 100 pounds assisted and possess the mobility and dexterity required to meet the demands incumbent to this position. - Must be able to stand/walk 100% of shift. - High School Diploma or equivalent required. - Previous experience as a Bell Person/Doorman preferred. - Ability to sustain a high level of confidentiality and professionalism. - Must have excellent customer service and interpersonal skills. - Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues. - Must have strong organizational skills. - Ability to communicate written and verbal information effectively; must be able to speak and understand English. - Must be able to work a flexible schedule, including nights, weekends, holidays, and fluctuating days off.
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