Bartender - Vessel
US-IN-East Chicago
Careers (PNG Apply)
Req #: 124155
Type: Regular Full-Time
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Overview: We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! Responsibilities: * Adheres to all departmental and property policies and procedures regarding guest service standards. * Provides wine, liquor, and related bar service to guests and cocktail servers at assigned stations. * Mixes drinks according to prescribed recipes. * Keeps station stocked with all liquor, glasses, and accessories necessary. * Maintains integrity of all financial controls and responsibilities. * Provides fast, friendly, professional, and responsive customer service to guests. * Maintains cleanliness of designated area. * ices and fills all non-alcoholic drinks for servers. * Provides work direction to assigned bar attendants. * Opens and closes bar according to established procedures. * Responsible for maintaining and balancing a cash drawer, Credit charges, and servers' food transactions, including tips. * Resolves service issues according to established guidelines. * Performs all other related and compatible duties as assigned. * Maintains strict confidentiality in all company matters. Qualifications: * High School Diploma or equivalent preferred. * Minimum one (1) year of experience as a bartender in a fast-paced environment. * Must have strong written and verbal communication skills; must be fluent and literate in English. * Must have excellent customer service and interpersonal skills. * Ability to maintain a high level of confidentiality and professionalism. * Must have cash handling experience. * Ability to share or divide attention among several ongoing activities, projects, or assignments. * Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues. * Able to effectively work independently and as part of a team. * Ability to work at a fast pace with a sense of urgency. * Must have strong attention to detail. * Ability to maintain poise when receiving multiple guest requests. * Ability to work collaboratively and communicate effectively with team members at all levels of the organization. * Ability to effectively and efficiently move around bar area. * Ability to work flexible hours including evenings, weekends, and holidays, as business needs dictate.
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