Barista | Part Time

				Overview:

The cashier is responsible for handling all food and beverage payment transactions, providing superior customer service, and maintaining cleanliness throughout Fres.Co. The Cashier will prepare well-crafted morning beverages for our guests and will process food orders and deliveries.

Responsibilities:

* Complete knowledge of menu and specials. Ability to recite menu details with ease and to comfortably "sell" and "upsell" to our guests. Exhibit "expert" knowledge of morning beverages.
* Prepare coffee beverages according to Omni specifications.
* Follow Omni's "Moments of Service" guidelines for receiving and confirming guest orders.
* Enter all guest orders into our point-of-sale system (MICROS) in accordance to Omni standards.
* Ensure all proper details about order and pricing are communicated with kitchen staff and other team members.
* Keep outlet clean and well-maintained at all times.
* Complete all other duties as assigned. 
* Attend all designated staff meetings and training sessions.
* Understand and comply with the following components of Department Orientation:
* Job description and department service standards
* Uniform and grooming standards
* Work schedules, reporting to work, paid time-off, vacation requests
* Cafeteria meal times and other breaks
* Fire alarm and other emergency procedures
* Fire prevention and safety regulations
* Procedures for guest and associate accidents
* Use of hazardous chemicals, The Right to Know Law (OSHA) 
* How to continuously improve guest service using the Omni Service Tradition program
* How to meet and exceed service expectations using the Power of One philosophy
* How to acknowledge exceptional guest service using the Omni Service Champions program

* Knowledge of point of sale system.
* Knowledge of current policies and procedures.
* Proper phone introduction and etiquettes for answering inquiries.
* Understand how/where to get needed supply items.
* Opening/closing duties.
* Perform daily side duties.
* Resolve guest complaints and issues.

Qualifications:

* Ability and willingness to work a varied schedule which includes working on weekends and holidays. Shifts could include a combination of morning shifts, mid-shifts and night shifts as required by business levels. 
* Ability to effectively communicate in basic English.
* Previous guest service experience required, preferably in an upscale setting.
* Barista or coffeehouse/restaurant experience is preferred.
* A minimum of 1 year cash handling experience is required.
* Basic math skills with addition and subtraction is required.
* Valid food handler's certification and TIPS is required.
* Hotel experience preferred.
* Must be able to multi-task in a busy environment, follow through on guest requests, ensure guest satisfaction, and work as a team player.
* Micros experience highly preferred.
* Standing/Walking Requirements: Ability and willingness to stand and/or walk for 8 hours at a time. Approximately 90%-100% of each shift will be spent standing or walking.

*Pay: $23.40/hour The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate's qualifications and/or experience.

* Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link in the OFCCP's Pay Transparency Nondiscrimination policy statement

* If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com
			

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Omni Hotels Management Corporation

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