Barback - FT
US-OH-Columbus
Careers (PNG Apply)
Req #: 124882
Type: Regular Full-Time
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Overview: We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! Responsibilities: * Responsible for fostering a fun environment * Responsible for being a gracious host to all guests and co-workers * Responsible for promoting a positive influence in the community and participating in company-sponsored events * Provides fast, friendly, professional service to casino guests, beverage servers, and bartenders * Monitors guest consumption of alcohol and intervenes as needed according to guidelines * Serves as ambassador of goodwill while working and at customer and public relations functions * Promotes casino events and programs * Provides personalized service and uses guest name * Resolves service problems according to guidelines * Provides fast, friendly, professional service to casino guests, beverage servers and bartenders * Works well with others, especially beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors * Maintains par levels of operating supplies and equipment for each bar obtaining replacement stock from warehouse inventory in accordance with procedure * Places liquors, fruits, glassware, linen, silverware, paper supplies and sundries in their designated places following established storage guidelines and safety procedures * Replaces empty draught beer kegs as required * Slices and pits fruit, and fills ice bins with crushed or cubed ice from designated ice machines * Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures * Removes and properly disposes of all debris accumulated at the bar in accordance with department procedures * Wipes counter areas, sinks and floors as required to maintain a clean and safe work station * Maintains cleanliness of designated areas as directed in accordance with established health and safety standards Qualifications: * Must be 21 years of age * High school diploma or equivalent * Read, write legibly, understand and speak English * Excellent customer service/communication skills * Available to work required schedule which may include nights, weekends, holidays and overtime as needed * Must meet professional appearance standards as prescribed by company policy * Must be able to respond to visual and oral cues * Able to work in constricting areas * Able to tolerate second-hand smoke, noise, bright lights * Able to work at a fast pace in often crowded/noisy environment * Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
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