Overview:
Follow your passion all the way to paradise at the beautiful TradeWinds Island Resort, a Tampa Bay Times Top Workplace for seven years in a row! TradeWinds features three destination resorts just 200 flip flops from one another along the gorgeous Gulf Coast on St. Pete Beach, a Top-Ranked US Beach!
Primary Function will be supporting the banquet operations and the entire leadership team. Secondary responsibility will be to assist with F&B operations as needed. This will be based on the level of business. The Banquet operation is part of F&B, and we work together as a team.
Responsibilities:
* Supervise banquet staff during setup, service, and breakdown.
* Ownership of Menus, labels, and BEO's.
* Coordinate with kitchen and event planners for seamless execution.
* Ensure all event spaces are properly arranged and maintained.
* Holiday buffet planning.
* Creating and placing directional signs.
* Address Guest inquiries and resolve issues promptly.
* Monitor staff performance and provide training as needed.
* Maintain inventory of banquet supplies and equipment.
* Enforce health, safety, and sanitation standards.
* Prepare event reports and communicate feedback to management.
* Manage staff schedules and delegate tasks effectively.
* Oversee the flow of service to ensure Guest satisfaction.
* Assist with banquet requisitions, payroll, organizing schedules, and SOP's.
* Staffing Meetings.
* Completeing hotel safety trainers.
Qualifications:
* Computer experience preferred word and excel.
* Payroll experience is a plus; otherwise, training is available. We use Dayforce.
* Banquet check posting and editing systems are Salesforce and Opera.
* Communication skills and building relationships with other departments
* Guest service
* Coordinating and delegating
* Experience in banquets (captains or supervisors preferred in the hospitality industry)
* Detail-oriented and organized
* Available to work extended hours, weekends and holidays
* Food and beverage knowledge and safety training
* Spanish/ Bi-lingual is a plus
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