Banquet Set Up Person
US-CO-Black Hawk
Careers (PNG Apply)
Req #: 122454
Type: On-Call
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Overview: We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! Responsibilities: Position is open until filled Responsibilities include: * Adhere to guest service requirement listed above * Adhere to established department and property policies and procedures regarding guest service standards * Must maintain the strictest confidence of any and all confidential information disclosed by an Ameristar entity or guest * This is a uniformed position, which requires that team members are in compliance with uniformed appearance standards while on duty * Assure all tables are clean and properly and safely set * Assure all audio and visual equipment is properly set * Enforce all Liquor laws and regulations * Ensure quality service standards are followed and cost controls are adhered to * Set up all banquet and room stations according to checklist * Know the menu and answer questions regarding food preparation * Anticipate guest needs and respond to any requests, or place guest in contact with an appropriate person for assistance * Perform breakdown of used place settings and utensils and transport to dishroom * Be familiar with the safe handling of cleaning products and equipment and supplies, and Banquet equipment and stores * Assist banquet and bar service as needed Qualifications: * High School Diploma with one year Guest service experience desired. * Ability to share or divide attention among several ongoing activities, projects or assignments * Strong customer service skills * Ability to work effectively with independence and as part of a team * Ability to follow all policies and procedures including but not limited to attendance, appearance, safety, and security policies * Must be able to work flexible hours including evenings, weekends, holidays * Must successfully complete a TiPS class within 45 days of hire * Ability to share or divide attention among several ongoing activities, projects or assignments * Ability to follow all policies and procedures including but not limited to attendance, appearance, safety, and security policies * Organized with a fine attention to detail and the ability to look / plan ahead * Ability to identify circumstances or incidents that require the notification and/or approval of others * Ability to work flexible hours including evenings, weekends, holidays * Ability to work at a fast pace with a sense of urgency * Ability to effectively work independently and as part of a team * Excellent Guest service skills; outgoing personality and demonstrate friendliness and enthusiasm
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