Banquet Set Up - On Call

				Overview:

Don't just work. Work Happy.

A career in gaming? Hollywood Casino Joliet we think you'll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Responsibilities:

* Maintain a professional appearance at all times, clean and well groomed as per standards.
* Maintains cleanliness of events by picking up objects from floor and vacuuming before each function.
* Obtains BEO from manager for proper set-up diagrams or instructions.
* Set tables per instructions with adequate amount of apace between chairs and other tables.
* Put table liner on tables and skirt tables. If liners are dirty, take to wardrobe department to be cleaned.
* Set bars in location as described on BEO.
* Cloth and skirt bar tables.
* Set and or take down dance floor.
* Set and skirt stages and risers.
* Cloth and skirt any table that is being used for registration, AV equipment, raffles, etc.
* Complete BEO by setting properly working microphones, AV equipment, podiums or anything else requested by the guest.
* Set and skirt buffet tables.
* Set chaffing pans on buffet line and assist servers in positioning them on the line.
* Pull banquet requisition, inform manager if equipment needs to be ordered.
* At end of function, stack all chairs and return chaffing pans to storage.
* During function, help facilitate movement of dirty dishes to utility; scrape plates, rack up glassware and sort silverware.
* During a plated function, plate up trays of food for the servers.
* During a buffet, facilitate food to buffet line to servers. Contact cooks when 1 pan of food is left in warmer.
* Responsible for organization of all storage areas
* Reports to work as scheduled in uniform.
* Knows and adheres to all pertinent company rules, processes and procedures.
* Stores and maintains all equipment in proper fashion.
* Answer guest questions when approached.
* Exhibit a good attitude towards guest and fellow employees.
* Perform any other duties as requested by the supervisor to satisfy the needs of the customer and Hollywood Casino Joliet Corp.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

* Work quickly and under minimal or independent supervision.
* Lift, carry push and pull in excess of 75 lbs.
* Maintain excellent relations with co-workers.
* Communicate both verbally and written in English.
* Ability to focus and maintain attention and complete tasks despite frequent stressful, emergency, critical or unusual interruptions.
* Interact in courteous, professional and rapid manner with all guest and staff.
* Respond quickly to all guest or staff requests.
* Perform a variety of duties, often changing from one task to another without loss of efficiency or composure.
* Maintain safe, clean and organized work areas and storage facilities.
* Must be able to stand and exert fast paced mobility for periods of up to 4 hours in length.
* Must have a good sense of balance, be able to bend and kneel.
* Ability to be self directed and make decisions.
* Ability to work well as part of a team.
* Ability to work evenings, weekends and holidays.
			

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Penn National Gaming, Inc.

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