Overview:
Join Our Team as a Festival Foods Bakery Clerk!
Job Title: Bakery Clerk- Mid shift & PM shift availability
FLSA Status: Hourly
Reports To: Bakery Department Manager
At Festival Foods, our bakery associates play a key role in creating memorable moments for our guests. We pride ourselves on offering a dynamic and creative environment where you can contribute to a fun and fresh assortment of bakery delights.
As a Bakery Clerk, you'll be at the heart of our bakery operations, ensuring every guest receives exceptional service. You'll assist guests in finding the perfect bakery items, take special orders with precision, and package products with care. Your creativity will shine as you contribute to our bakery offerings, enhancing special occasions and everyday moments alike.
Responsibilities:
What You'll Do:
As a Bakery Clerk, you will be responsible for:
* Provide Exceptional Guest Service: Providing excellent guest service is at the heart of what we do. Whether it's a friendly greeting, answering questions or addressing guest concerns, you'll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.
* Assist guests in locating specific bakery items and handling special requests with care.
* Take accurate orders for cakes and other custom bakery products.
* Answer phone calls courteously and helpfully, providing information and assistance as needed
* Merchandising:
* Package and price items, maintaining quality and minimizing waste.
* Replenish bakery products to ensure availability and appealing display standards.
* Monitor and manage stock levels, restocking products promptly to meet demand.
* Food Safety:
* Ensure product freshness and presentation by rotating stock and removing outdated items.
* Maintain cleanliness and organization of work areas, shelves, and the sales floor.
* Adhere to food safety protocols and maintain accurate records.
* Uphold Festival's quality standards, ensuring product quantity expectations are met promptly.
* Flexibility: Perform other duties as needed to support the team.
* Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
What We're Looking For:
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
To be successful in the Bakery Clerk role, you should have:
* Customer Focus: Ability to deal tactfully and effectively with guests and all personnel.
* Communication Skills: Good oral and written communication skills.
* Safety Awareness: Complete understanding of all safety requirements and company safety policies.
Physical Demands and Work Environment:
* The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
* Standing for extended periods of time (80% of time)
* Lifting up to 50 pounds on an occasional basis (20% of time)
* Frequently near moving machinery (50% of time)
* Occasional exposure to extreme temperatures (20% of time)
Work Schedule: This position offers hourly pay with flexibility for both part-time and full-time hours, including mornings, afternoons, evenings, weekends, and holidays based on your availability.
Ready to bring your passion for bakery, pastry, food service, and retail grocery customer service to a role where you can make a real impact? Apply today and join our dedicated bakery team!
Qualifications:
Job Title: Bakery Clerk
FLSA Status: Hourly
Reports To: Bakery Department Manager
Maintains stock levels in the bakery department by replenishing products as needed. Execute the boomerang theory by providing exceptional service to all guests.
Creativity in the form of food is the name of the game in our Bakery; Festival's bakery associates are here to enhance the special moments and occasions in our guest's lives by providing a fun & fresh bakery assortment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Provides excellent services to all guests
* Assists guests with finding items they are looking for
* Takes orders for cakes and other special requests
* Packages and prices items from the service case
* Answers the telephone and assists guests using proper phone etiquette
* Packages prepared products
* Reduces shrink by using the appropriate packaging and filling each package with the correct quantity of product
* Ensures accurate pricing by placing the corresponding price and ingredient labels on each package
* Fills, rotates, and removes products from the sales floor
* Identifies which products are at an unacceptable stock level and replenishes them with available supply
* Maintains freshness by filling newer products to the back/bottom of the display and ensuring that closer dated products are sold first, as well as removing products that are outdated, stale, or otherwise unacceptable to make available for sale
* Maintains adequate level of supplies by replenishing packaging and other items as needed
* Contributes to overall cleanliness of the department by picking up, organizing, and cleaning work areas, shelving, and sales floor as needed
* Required to maintain food safety logs
* Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm
* Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
* Other duties as assigned
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
* Ability to deal tactfully and effectively with guests and all personnel
* Good oral and written communication skills
* Complete understanding of all safety requirements and company safety policies
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
* Standing for extended periods of time (80% of time)
* Lifting up to 50 pounds on an occasional basis (20% of time)
* Frequently near moving machinery (50% of time)
* Occasional exposure to extreme temperatures (20% of time)
WORK SCHEDULE
The Bakery Clerk is an hourly position that may be part-time or full-time. The work schedule may include mornings, afternoons, evenings, weekends, and holidays within the individual's availability.
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