Overview:
Join our Festival Foods team as a Baker!
Job Title: Baker
Type: Hourly
Reports To: Bakery Department Manager
Are you passionate about baking, pastry and providing exceptional food service quality? We are seeking a Baker to join our team! Our bakery plays a pivotal role in crafting unforgettable experiences for guests' events and everyday moments alike, ranging from special occasions to everyday indulgences.
Providing excellent guest service is at the heart of what we do. Whether it's a friendly greeting, answering questions or addressing guest concerns, you'll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.
Responsibilities:
What You'll Do:
As a Baker at Festival Foods, you will:
* Recipe & Production Control: Follow recipes and production lists precisely to ensure high-quality bakery and pastry items. Monitor dates and freshness, handle outdated items properly, and report shrinkage.
* Health & Safety: Adhere to all Health Department guidelines and Festival sanitation practices. Maintain cleanliness and organization in prep areas, coolers, freezers, and dry storage.
* Guest Service: Provide excellent customer service to our guests by assisting them with finding items, taking special orders, and addressing concerns. Answer phone calls with proper etiquette and ensure guest satisfaction.
* Stock Monitoring: Keep an eye on stock levels and service floor needs, ensuring proper assortment and production-level, especially for early mornings and evenings.
* Quality Standards: Maintain food safety logs and ensure all quality standards, including quantity expectations, are met by 10 am and 5 pm daily.
* Team Collaboration: Work closely with all Bakery associates to meet department goals and support a positive team environment.
* Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
* Support the Team: Other duties as assigned
What We're Looking For:
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability to perform the essential functions.
To be successful in the Baker role, you should have:
* Customer Focus: Ability to deal tactfully and effectively with guests and all personnel.
* Effective Problem-Solving: Ability to quickly assess and resolve issues in a dynamic and stressful work environment, while supporting team members.
* Safety Awareness: Comprehensive understanding of safety requirements and company safety policies, including proper training on ovens, lifting techniques, trash compactor, baler, mixers, slicing and packaging machinery, and other equipment.
* Retail Expertise: Knowledge of the retail food business and perishable department operations, with the ability to make timely and effective decisions.
Physical Demands and Work Environment:
* Physical Demands: Stand in one spot for a long period of time; bend, stoop, and kneel regularly (70% of the time). Full range of upper body motion. Lift up to 60 pounds on a frequent basis (50% of the time). Frequent repetitive motion of hands and wrists.
* Work Environment: Occasional exposure to extreme temperatures (20% of the time). Frequently near moving machinery (70% of the time).
Schedule:
The Baker is an hourly position with a work schedule that includes early mornings, afternoons, weekends, and holidays. Flexibility to work evening or overnight shifts as needed.
Why Join Us?
By joining our bakery team, you will become part of a community that values quality, collaboration, and exceptional food service. We offer competitive compensation, opportunities for career growth, and a supportive work environment.
If you're ready to share your passion for baking and contribute to an enjoyable experience, we'd love to hear from you. Apply today and help us create delightful bakery products for our guests!
Qualifications:
Job Title: Baker
Type: Hourly
Reports To: Bakery Department Manager
Under the direction of the Bakery Department Manager, responsible for working closely with all Bakery associates in an effort to ensure all company policies and procedures are being followed, department goals are being obtained, and guests' needs are being met.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Recipe & Production control
* Recipes and production lists are explicitly followed
* Attention to dates and freshness of every product
* Proper shrink reporting and handling on outdated items
* Ensures high quality standards are met in all items produced
* Adherence to all Health Department guidelines and Festival sanitation practices
* Cleanliness of Baker prep areas
* All areas and surfaces must be cleaned and sanitized at all times
* Proper glove use with all associates
* Pans, dishes, and other tools are clean and organized
* Keep cooler, freezer, and dry storage areas clean and organized
* Must be food safe certified
* Watches over stock levels on the sales floor
* Keeps an eye on service floor, deciding what potentially needs to be made to ensure proper coverage for the evening
* Provides excellent services to all guests
* Assists guests with finding items they are looking for on and off the sales floor
* Takes and execute special orders and requests
* Answers the telephone and assists guests using proper phone etiquette
* Addresses guest concerns with prep and kitchen made items, and resolves issues when a guest is not satisfied with the service or product received
* Required to maintain food safety logs
* Ensures all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm
* Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
* Other duties as assigned
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability to perform the essential functions.
* Ability to deal tactfully and effectively with guests and all personnel
* Have the ability to handle a diverse crew in a highly stressful environment
* Complete understanding of all safety requirements and company safety policies
* Must possess the ability to apply on-the job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: ovens, mixers, slicing and packaging machinery, proper lifting techniques, trash compactor and baler usage
* Knowledge of the retail food business, thorough knowledge of perishable department operations, and must be able to make timely and effective decisions
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
* Stand in one spot for a long period of time, bend stoop, and kneel regularly (70% of time)
* Full range of upper body motion
* Lifting up to 60 pounds on a frequent basis (50% of time)
* Occasional exposure to extreme temperatures (20% of time)
* Frequently near moving machinery (70% of time)
* Repetitive motion of hands and wrists
WORK SCHEDULE
The Baker is an hourly position. The work schedule generally includes mornings, afternoons, weekends, and holidays, with the flexibility to work evenings or overnight as needed.
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