Overview:
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
Responsibilities:
* Responsible for fostering a fun environment.
* Responsible for being a gracious host to all guests and co-workers.
* Responsible for promoting a positive influence in the community and participating in company-sponsored events.
* Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.
* Monitors guest consumption of alcohol and intervenes as needed according to company policy and T.I.P.S training.
* Promote gaming events and promotions.
* Process cash and credit card transactions for guests while maintaining the integrity of all financial controls and responsibilities.
* Prepare and pour drinks with proper measured portions and ingredients according to recipe and in accordance with standard operating procedures.
* Slice fruit as required.
* Maintain a clean and stocked workstation.
* Comply with state, company, and department policies and regulations.
* Must have open availability including all three shifts, weekends, and holidays.
* Provide fast, accurate ACES Service to every guest while making rounds.
* Keep service wells clean, trash-free and sanitized.
* May be required to stock if a bar back is unavailable.
* Will provide breaks for bartenders when needed.
* Must meet sales goals as directed by your supervisor.
* Will work special events, as needed.
* Other Duties, as needed.
Qualifications:
* Must be 21 or older.
* Must have high school diploma or equivalent.
* Must have outgoing, energetic and enthusiastic attitude.
* Must be able to describe drink specials and beer flavor profiles to guests.
* Must enjoy hosting others.
* Must be comfortable initiating conversations and creating a fun environment with our guests.
* Able to promptly and accurately follow instructions given by Supervisor or Manager.
* Must qualify for licensing by Ohio Lottery Commission.
* Must be able to work as a team.
* Must be able to tolerate a high stimulus environment.
* Must be able to work a at a very fast pace and walk long distances throughout the shift.
* Must be able to pass a background check.
* Must have open availability including all three shifts, weekends, and holidays.
* Must meet professional appearance standards as prescribed by company policy.
* Must be able to respond to visual and oral cues.
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