Azure Virtual Desktop Specialist

				Overview:

Main Responsibility

* 
* Provide end user support post migration to AVD
* Engage in the migration project from Citrix to Azure AVD cloud

Responsibilities:

* Engage in the migration project from Citrix to Azure and Azure AVD cloud.
* Configure and manage Azure subscription, Resource Groups and give permissions to users or groups on subscription and Resource Group level.

* Technical experience in Azure Active Directory (AAD), Azure Active Directory Domain Services (AADDS), Azure Kerberos & Azure AD Connect.
* Installation and configuration of Azure Networking (VNET/Subnets/NIC/NSGs) as per architecture.
* Provisioning of VMs in the respective subnets, Azure Compute (VMs/Availability Sets) as per design.
* Ability to work with command line implementation using PowerShell, Azure Modules.
* Ability to manage ARM templates and deploy azure resources with it.
* FSlogix Profile Containers configuration on VM Cluster, Azure Storage account File share
* Host Pool creations using ARM/Terraform templates.
* Write PowerShell scripts that can help to automate minor tasks.
* Use Azure Monitor and Insights to monitor the performance of all the azure components.
* Configure and Use Azure Log Analytics and write KQL queries to get the reports.
* Manage Autoscaling in the AVD environment using management tools like Nerdio.
* Implement the process for the deployment of software updates, patches, and new applications on AVD and other relevant tools.
* Work closely with the AVD, M365 and Network implementation team to ensure seamless integration of business applications.
* Prepare AVD support related documentation. SOP for technical processes to help the new team members.
* Perform daily health, check Scripted/Manual to ensure uptime and availability of AVD related services.
* Analyzing, troubleshooting, and fixing complex issues in mixed enterprise environments
* Manage GPO specific to AVD OUs for security hardening and automation.
* Administration, Monitoring & manage application deployment using MSIX package, SCCM packages using FSLogix app masking feature and keep golden images up to date.
* Managing Windows infrastructure technologies.
* Technical Support which mainly includes working on break fixes, production down, deploy and upgrade the environments, troubleshooting end user issues.

Qualifications:

* Medium technical expert with comprehensive experience in deploying Microsoft Azure Virtual Desktop solutions.
* At least 2 Years of related experience in an IT support organization with 1000+ users management through Azure Virtual Desktop (AVD) 
* Good experience in Package and sequence applications for deployment within Azure Virtual Desktop environments as well physical desktop.
* Experience in SCCM, GPO, customizing installation scripts and configurations to ensure compatibility with AVD.
* Hands on experience in Windows infrastructure technologies in Azure and on-premises infrastructure.
* Flexibility to work in the shift to provide end user 24X7 support.
			

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